LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,307 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,307 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have enjoyed using this service and will definitely recommend it to my friends.”

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Posted 5 years ago

“It's really good light in the box . Customer service is very good. I am very happy with their service. Sometimes the delivery of the products are slow but who cares because the product qualities are extraordinary....”

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Posted 5 years ago

“I am really impressed. your service was great.Delivery was before time. It was a great experirnce”

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Posted 5 years ago

“I loved Light in The Box, amazing product, I was expecting it to be kind of normal, but I really like it and I recommend it to everyone”

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Posted 5 years ago

“too good service”

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Posted 5 years ago

“this is the best online service ..i recommend to shop puzzles on this site.”

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Posted 5 years ago

“Customer service is good response , delivery is good and return and refunds option it's really awesome thank u...”

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Posted 5 years ago

“i've tried so many shipping companies, this one is totaly the best, fast service, professional work, definety recommend it!”

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Posted 5 years ago

“The best service ever. I highly recommend any work with them. Their customer service is top notch.”

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Posted 5 years ago

“It was quite a good experience, to be honest. This was my first order from the site, and overall I can say it wasn't bad, though the delivery took some time, but didn't exceed its limit. So I'm comfortable with that. Recommended.”

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Posted 5 years ago

“We are an international shipping online shopping company. you can talk about some negative and some positive make it looks real.”

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Posted 5 years ago

“This is a good customer caring shopping site... I've ordered pair of sunglasses, but when it arrives it is not the colour which I had been ordered....so I return it back, after that I got a high quality sunglasses which is better than I ordered.... And they have not charge any extra amount for that....So I recommend this site for you....This is the one of the best shopping site which I have been experienced......Thank you.”

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Posted 5 years ago

“Made me happy”

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Posted 5 years ago

“This is awsome.....”

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Posted 5 years ago

“I really like your service, I think the best, your products arrive with a very good quality, I have not had any problems friends.”

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Posted 5 years ago

“Satisfied with my Fitbit blaze strap and delivery was prompt”

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Posted 5 years ago

“I'm new to LightInTheBox and so far my experience has been great. All the products I have bought have been as advertised and have generally arrived on time.”

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Posted 5 years ago

“I received my parcel before the time limit, Lightin the box let me know how the purchase was going as far as transportation was concerned and I found that very helpful also the top I bough was great I love it thank you.”

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Posted 5 years ago

“Fantastic company, have ordered a few times, got exactly what I ordered and the quality of the product is excellent. never had any problems. priority delivery is great, item comes within the 8 days ordered.”

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Posted 5 years ago

“Cant fault them. Everything was as they said or better. And landed earlier than it should have. Will use this amazing site again and tell my friends about it. 10/10 ✌”

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Posted 5 years ago

LightInTheBox is rated 3.8 based on 9,307 reviews