LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,286 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,286 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far so far good. My item delayed a bit but I love their customer service response to my complaint. The product is of great quality as well. I don't regret trying them out. I just hope the delay will be sorted out next time”

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Posted 5 years ago

“I have enjoyed using this service and will definitely recommend it to my friends.”

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Posted 5 years ago

“It's really good light in the box . Customer service is very good. I am very happy with their service. Sometimes the delivery of the products are slow but who cares because the product qualities are extraordinary....”

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Posted 5 years ago

“I am really impressed. your service was great.Delivery was before time. It was a great experirnce”

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Posted 5 years ago

“I loved Light in The Box, amazing product, I was expecting it to be kind of normal, but I really like it and I recommend it to everyone”

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Posted 5 years ago

“too good service”

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Posted 5 years ago

“this is the best online service ..i recommend to shop puzzles on this site.”

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Posted 5 years ago

“Customer service is good response , delivery is good and return and refunds option it's really awesome thank u...”

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Posted 5 years ago

“i've tried so many shipping companies, this one is totaly the best, fast service, professional work, definety recommend it!”

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Posted 5 years ago

“The best service ever. I highly recommend any work with them. Their customer service is top notch.”

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Posted 5 years ago

“It was quite a good experience, to be honest. This was my first order from the site, and overall I can say it wasn't bad, though the delivery took some time, but didn't exceed its limit. So I'm comfortable with that. Recommended.”

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Posted 5 years ago

“We are an international shipping online shopping company. you can talk about some negative and some positive make it looks real.”

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Posted 5 years ago

“This is a good customer caring shopping site... I've ordered pair of sunglasses, but when it arrives it is not the colour which I had been ordered....so I return it back, after that I got a high quality sunglasses which is better than I ordered.... And they have not charge any extra amount for that....So I recommend this site for you....This is the one of the best shopping site which I have been experienced......Thank you.”

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Posted 5 years ago

“Made me happy”

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Posted 5 years ago

“This is awsome.....”

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Posted 5 years ago

“I really like your service, I think the best, your products arrive with a very good quality, I have not had any problems friends.”

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Posted 5 years ago

“Satisfied with my Fitbit blaze strap and delivery was prompt”

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Posted 5 years ago

“I'm new to LightInTheBox and so far my experience has been great. All the products I have bought have been as advertised and have generally arrived on time.”

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Posted 5 years ago

“I received my parcel before the time limit, Lightin the box let me know how the purchase was going as far as transportation was concerned and I found that very helpful also the top I bough was great I love it thank you.”

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Posted 5 years ago

“Fantastic company, have ordered a few times, got exactly what I ordered and the quality of the product is excellent. never had any problems. priority delivery is great, item comes within the 8 days ordered.”

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Posted 5 years ago

LightInTheBox is rated 3.8 based on 9,286 reviews