LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,313 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,313 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So, I have used this for over five years, And so far I feel it has been very good. Once when my order went to the wrong address they gave me a refund!. Although the delivery price may be quite expensive compared to others I think it's not that bad. I would give their customer service a 4 star due to the fact that they take long to respond.”

Helpful Report

Posted 5 years ago

“One of the best shipping companies Thanks you are here Very respectable company, exact dates”

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Posted 5 years ago

“This is one of the best online shipping company in my experience!! I’ve never thought that my parcel will reach so sommoth and fast. Thank you for the best service.”

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Posted 5 years ago

“LightlnThebox" It is a great way to buy and sell goods/products. Also if there was ever a problem with a seller or item. LightlnThebox has always stepped in and corrected the issue. Very cool that they have a support team always there too help. Definitely the most trusted app I have on my phone. love being able to buy or even look at different products on the regular. Only thing I do not like is the tax on items which has been a real drag latley.”

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Posted 5 years ago

“A highly professional shipping company, offering good products for a good price with fast shipping, thank you for your professionalism”

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Posted 5 years ago

“Ótimos preços com produtos de qualidade. Me recepcionaram super bem no atendimento ao cliente. Na entrega o produto chegou muito bem embalado, intacto!.”

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Posted 5 years ago

“So far I have no complaints about this company, my orders have arrived on time and in good condition, I hope they continue working in the same way, thanks for the good service”

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Posted 5 years ago

“Very good platform to be new is very good, you can buy at an affordable price a suggestion is that the delivery is shorter”

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Posted 5 years ago

“The service is good. I hope they give much better services in future! Good Luck!!”

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Posted 5 years ago

“LightInThebox is a nice app.....it is one of the best shopping app.......it is easy to use for me...timely delivery and it is what you order for that you get unlike some shopping app where the images are fake.....👍👍👍 I received the first order I placed with this app.”

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Posted 5 years ago

“Very good jobs”

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Posted 5 years ago

“they are really so amazing and effective. their all system are perfect. their services, price, delivery, returns & refunds are really good. everyone can depend on the Light In The Box for online shopping. thank you.”

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Posted 5 years ago

“a great services for all of us. i highly recomended it”

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Posted 5 years ago

“This is one of the best online shopping platform . I love this platform . This platform are 100 real.”

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Posted 5 years ago

“Light in the box is the best international shipping company i have seen so far they are very fast with orders, I had the best experience with them and I will recommend it to anyone.”

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Posted 5 years ago

“What a wonderful services this company providing to their customers. Really ! can't express how fast the shipping speed is. But the fees of shipping is a bit high. Anyways great service. Highly recommended”

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Posted 5 years ago

“recieved my package in time without any damage, thanks for the service”

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Posted 5 years ago

“If you looking for some discounts and low-priced items, this is an excellent and easy-to-use website. Now they have some offers. Everyone can get the best discount these days. There is one issue for me. Please simplify the on website. Overall best online shopping website.”

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Posted 5 years ago

“I appreciate their service, the speed of delivery is relatively fast. Professional and enthusiastic staff, the goods are also wrapped very carefully”

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Posted 5 years ago

“Wow this online shopnig is the most beautiful..This is a good shipping platform.. thank you so much for share this delivery shoping platfrom.It's a very good shopping app. I did not see 100% accurate app like this. I thank to the producer.”

Helpful Report

Posted 5 years ago

LightInTheBox is rated 3.8 based on 9,313 reviews