LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,307 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,307 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brought two tops great length and very good value have told my daughter's about website will definitely be buying from u again”

Helpful Report

Posted 5 years ago

“Really nice jacket , looks good and feels good”

Helpful Report

Posted 5 years ago

This is Customer Service Supervisor from Lightinthebox. I am afraid that you misunderstood us. Please be noted it will take a very long time to return the order to our warehouse. So we offered some more solutions to resolve your problem. If you still prefer to return, we are willing to help. I had conducted new Ticket ID =22733968 in our ticket center and will help you resolve the problem in a professional way. please log in your light in the box account--go " personal center"--"my ticket" to check our reply. please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.

Posted 5 years ago

“Looks like they have my side”

Helpful Report

Posted 5 years ago

“This international shipping company is great for making online purchases with its own advice to have security and confidence in the appropriate purchase, however, it presented delays in the agreed delivery, the packaging was good, and the shipment arrived in excellent condition as agreed , I recommend it, late but safe delivery.”

Helpful Report

Posted 5 years ago

“I recently reviewed an order and gave 1 star but am retracting it. I was able to get a good resolution to the problem and the company did an exchange for the right sized product at no cost to me.”

Helpful Report

Posted 5 years ago

“Very efficient. A refund was granted quickly on an electronic bluetooth transmitter which wasn't able to pair with my headphones, even though I didn't return the goods (due to expensive postage) Highly recommended and cheaper than Ebay.”

Helpful Report

Posted 5 years ago

“It's a very good shopping app. I did not see 100% accurate app like this. I thank to the producer. All THE BEST.”

Helpful Report

Posted 5 years ago

“low price, good quality, very fast delivery”

Helpful Report

Posted 5 years ago

“Yes it's made me happy but some time its late so I don't care but the service i love it.”

Helpful Report

Posted 5 years ago

“It's really awesome light in the box ... Customer service is good response , delivery is good and return and refunds option it's really awesome thank u...”

Helpful Report

Posted 5 years ago

“I really like this shipping platform of Light In The Box.There products are too good and the quality are high. I Like it”

Helpful Report

Posted 5 years ago

“Online shipping company which has some negative and positive sides. Inspite of negative sides it has positive sides like online delivery, online shopping which are made by easily from home, though somewhat is break down but online shipping and shopping is always good. I think proper correction of the problems through qualities of services make they more visible and trusty.”

Helpful Report

Posted 5 years ago

“This online shopnig is the most beautiful..i hope This shoping delivery side is verry trustful..This is a good shipping platform.. thank you so much for share this delivery shoping platfrom..”

Helpful Report

Posted 5 years ago

“this app is verry easyly isefull to everyone.and this app is verry helpfull.i loved this app becouge many good custome shopong to this site, i am verry happy to use this app”

Helpful Report

Posted 5 years ago

“Lightinthebox is an awesome shipping company and my favorite shopping site I have used them alot of times and I have recommended this to some of my friends and relatives.”

Helpful Report

Posted 5 years ago

“One of the best online shopping and shipping sites, Loved the shipping speed and all. But was not happy a little with customer support. I do highly recommend it!”

Helpful Report

Posted 5 years ago

“Very good and high quality service.”

Helpful Report

Posted 5 years ago

“Es muy simple, agil y el personal muy amable.”

Helpful Report

Posted 5 years ago

“Light in the Box is page offering good service to its customers. They are efficient, hard-working and with goals to meet. This is a page that has a great future. All things arrive fast and in good condition.”

Helpful Report

Posted 5 years ago

“It is a very good app. I thanks to producer. I did see 100 accurate app like this. Keep it up.”

Helpful Report

Posted 5 years ago

LightInTheBox is rated 3.8 based on 9,307 reviews