LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,307 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,307 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was greatly helped by this online shipping service ... as a cross-country online seller it was very difficult for me to find a service that could be trusted and with a helpdesk service that was easy to contact ...”

Helpful Report

Posted 5 years ago

“In my experience, as a person who uses services like this one, to be able to ship books that are not available in my country, I totally recommend this platform because, compared to the others, it delivers what you order faster compared to the competition; in terms of service I say they are even. If you want speed, take this.”

Helpful Report

Posted 5 years ago

“It is a really incredible service, its prices are convenient for anyone ... The speed in which your orders arrive is wonderful, but that can depend on each country, even so ... this service is really incredible and I highly recommend it. It is a really incredible service, its prices are convenient for anyone ... The speed in which your orders arrive is wonderful, but that can depend on each country, even so ... this service is really incredible and I highly recommend it. I had to make a return and they really helped me, everything was fast and safe.”

Helpful Report

Posted 5 years ago

“satisfied packing fast delivery, this shop sells reputable goods, sends goods on time. but some items are a bit high priced”

Helpful Report

Posted 5 years ago

“A highly professional shipping company, offering good products for a good price with fast shipping, thank you for your professionalism”

Helpful Report

Posted 5 years ago

“This is a very good shipping platform. Happily, the quality of the products is excellent. Friendly their service, price and delivery are also excellent. I am very happy when I go shopping. Of course I strongly recommend that this is a very good platform. I look forward to getting its service back.”

Helpful Report

Posted 5 years ago

“Woow it is amazing and perfect , good service , high quliti prodect , i will recommended for this , tanks you so much all the best 🌟🌟🌟🔥”

Helpful Report

Posted 5 years ago

“This shopping sites difference is, fast delivery,good with lots of collection,attractive prize and good customer support,then i feel its better from other online sites and i prefer all to shopping to this site.”

Helpful Report

Posted 5 years ago

“This is very amazing shopping company which I really looking for for a long period of time....there are everything is fine but I didn't get satisfaction in delivery time... The gap is far than order so If they are maintain there delivery time then it would be the best...i highly recommended this to my friends and family...price are very reasonable and affordable for everyone...”

Helpful Report

Posted 5 years ago

“This company deals with international shipping and online shopping and so far they have been very reliable and no issues at all, their customer service are just so attentive and reply as swift as possible”

Helpful Report

Posted 5 years ago

“Really appreciative shopping system. This is the company you got the best product and secured shipping system. My oponion they are best shipping online shopping company.”

Helpful Report

Posted 5 years ago

“Ordered 4 pair of jeans and received it safely but the delivery time is solwer and it needs to be done one time. Its good shipping online shopping company.”

Helpful Report

Posted 5 years ago

“buen servicio pero un poco lento depende de el lugar den entrega”

Helpful Report

Posted 5 years ago

“I love Light In The Box online shopping , it's the best ( in my opinion) They have very low pricing and a very wide range of products on offer. Light In The Box customer service is great. I have some queries - particularly about some delays in shipping that i once had. But i was so happy with the response i got. Overall Light In The Box online shopping is simply a cut above the rest.”

Helpful Report

Posted 5 years ago

“Do not order from this company!! I ordered 2 pairs of leggings for m you daughter arrived within 2/3 days - from China, I don’t think so!! Very poor quality, sizing way out. Tried to contact them to return them, nightmare system to find out how to return items you need to request a ticket - took a week for someone to reply. Back and forth eventually advised to pay for postage back to China / cost me £12.10, to return and I will only be credited £20 when they arrive. Absolute disgrace, avoid at all costs folks”

Helpful Report

Posted 5 years ago

“Woow,This is a good shipping platform.i am very happy to shop them and i higly recommend that really this is very nice platform. Product quality too good. Their service, price, delivery is also good.i love this”

Helpful Report

Posted 5 years ago

“The best part about this ligh in the box international site is you are given the privilege to shop around the globe right from your living space. You can get many things that are trendy out there and flaunt to your friends too. You can easily get the brand at a much lower cost without having to spend loads of money in India.”

Helpful Report

Posted 5 years ago

“Its an amazing shopping site i ever seen the delivery is at the time and the price is reasonable I would recommend you to order something from this and i ensure you that you gonna love that”

Helpful Report

Posted 5 years ago

“What really excited me about this shopping site was how I located my items with ease, without having to search all through, the arrangement of the items makes it easier. I would recommend this shopping site for anyone looking to shop online.”

Helpful Report

Posted 5 years ago

“Excellent website! a unique, simple and very easy-to-use platform, the obtaining of the product is impeccable and they are received at the established time, I am really impressed with its effectiveness, continue to offer your products like this, I am a totally satisfied customer”

LightInTheBox 5 star review on 26th January 2021

Helpful Report

Posted 5 years ago

LightInTheBox is rated 3.8 based on 9,307 reviews