LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,285 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,285 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“What I bought was high quality products for good value for money”

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Posted 4 years ago

“Always excellent service. My go-to site for online purchases.”

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Posted 4 years ago

“Ordered Item took a small bit longer to get delivered but I understand this was by customs part work perfect and all in working order many thanks”

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Posted 4 years ago

“I am so happy with the LightInTheBox as they come so quick and they are so cheap”

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Posted 4 years ago

“The outfit I bought made a beautiful present for a friend’s daughter’s birthday gift. Great quality and very good value.”

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Posted 4 years ago

“useless send wrong sizes and want me to pay to return for a exchange worst company ever will never ever use again”

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Posted 4 years ago

“Great range of products, clothing, cushions, covers, bedding you name it you can probably find it.”

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Posted 4 years ago

“Excellent service,well made goods. The dispatch and delivery times were amazing. Many thanks.”

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Posted 4 years ago

“Bought wedding shoes for my daughter to wear at her wedding. Fabulous quality - look amazing and very reasonably priced - definitely would purchase from this site again - thank you”

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Posted 4 years ago

“Excellent & quick service. The wetsuit I bought was excellent quality and it arrive in d Scotland within a week! So much cheaper than anything I could buy in this country yet it came all the way from China. Thank you... I'm ready now to hit the waters of Scotland!!”

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Posted 4 years ago

“It was good experience shopping online. The clothes arrived on time . The quality of material was good too.”

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Posted 4 years ago

“Do not buy from this company quality appalling and it would be easier to fly to the moon than return goods. I will be using my dungarees as dusters.”

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Posted 4 years ago

“I ordered a face that arrived already scratched in an open and damaged box. After requested pictures sent I was told it was not damaged and was also a disposable product and therefore not eligible for a refund. This product was definitely scratched on arrival and is also re-used my many health care professionals by simply washing after use. I was offered a discount on my next order but why would I order anything else from a company who doesn’t work to satisfy a potential repeat customer and appears to sell poor quality products! Very disappointed and will never again order from or recommend this company!”

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Posted 4 years ago

“Great stuff fast orders always order from.here”

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Posted 4 years ago

“Garments look nothing like advertised Fabrics shoddy & color disgusting Lesson learned.......you get what u pay for Be warned”

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Posted 4 years ago

“Excellent quality men's tshirts. The colours are amazing and the fabric is just divine. I'm in the process of placing another order. Would definitely recommend Lightinthebox to everyone”

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Posted 4 years ago

“I had to wait almost twelve weeks for my order. I had ordered amongst other items a 2piece tankini. When it eventually arrived I Only received the bottom of the tankini. No top. After numerous emails I have given up and obviously lost my money. Also found the material used for the T shirt rather poor quality. Will NEVER EVER order from them again!! 😡😡”

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Posted 4 years ago

“Paid extra monies for faster delivery and received my ordered 1 1/2 weeks later. 😞”

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Posted 4 years ago

“Both items as described, promptish delivery. Would recommend.”

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Posted 4 years ago

“Ordered two quality belts, Fantastic quality, just what I wanted.”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,285 reviews