LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,313 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,313 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The dress is alright and arrived fairly quickly, but they should make their returns policy clearer from the outset. Only certain items qualify for return and their only open warehouse is in China, which means that, from the UK, I have to pay over £12 just to return the item and refund can take up to 30 days, depending on when they receive the package.”

Helpful Report

Posted 4 years ago

“I have paid 5000 AED for many items and looks they are a SCAM . First promised delivery was March 3 and nothing arrived as of March 6th! When I tried to track with their tracking ID the link takes me to ads !! I am afraid I am being scammed and will never receive any goods”

Helpful Report

Posted 4 years ago

“I bought a nice top and they sent me a completely different I it was worth $5.99 and i paid $29.00 I never heard from them, it came in a plastic bag I threw it out, I was so upset”

Helpful Report

Posted 4 years ago

“I was given a date for receipt of my goods and had to contact Customer Service as the date passed and I hadn't received anything. I was sent a prompt reply with an explanation and a new estimated date, and I'm pleased to say my goods arrived by that date. The items were well wrapped and are very nice.”

Helpful Report

Posted 4 years ago

“Every time I order from Light in the Box, I know I'll be receiving goods of really excellent quality. As a committed cat-lover, I also know that Light in the Box provides a comprehensive choice of garments to please, with new items frequently being added to the collection. I've already recommended you to fellow cat-lovers and will continue to do so. I'm purring! 😺😺😺”

Helpful Report

Posted 4 years ago

“Rubbish products and incredibly difficult returns.”

Helpful Report

Posted 4 years ago

“I ordered a hat for my daughter's wedding. It arrived in a plastic bag very creased as you would expect. I gave feedback and they replied, not to apologise but to offer discount! Won't be using them again”

Helpful Report

Posted 4 years ago

“it is really an amazing online website to perform online shopping. Products rates are normal and easy to use. Really an amazing website.”

Helpful Report

Posted 4 years ago

“This is very amazing and best company. I really impressive with this company because i order some dress they give me 100% good service i recommend my all friends please join this website this is best site for online shopping.”

Helpful Report

Posted 4 years ago

“Good quality products and shopping experience.”

Helpful Report

Posted 4 years ago

“I really like the clothes that are sold there, very stylish but have an affordable price. Have bought a few from here and the quality of the clothes is really good. will order again later!! Xoxo ♥️”

Helpful Report

Posted 4 years ago

“Top notch service, great experience, would recommend this website”

Helpful Report

Posted 4 years ago

“This is the best shopping company I have ever seen before. I liked the way they give discounts on products and I liked the way they give time, greeting. I am really happy and satisfied with their products. This company has the best quality products. Thank you so much for giving an opportunity to be a part of the customer.”

Helpful Report

Posted 4 years ago

“The order came promptly and professionally packaged, thanks light in the box”

Helpful Report

Posted 4 years ago

“This is a very good platform for online shopping. There are highly quality products in minimum rate.”

Helpful Report

Posted 4 years ago

“This is a good service .i recommend this.they have good deliver service .i orderd my parcel and i got it .i recommend it”

Helpful Report

Posted 4 years ago

“I had a great experience shopping with your very beautiful looking store, and good prices and very good call centre , thank you for this professional”

Helpful Report

Posted 4 years ago

“One of the best sites ever to buy safely and easily and delivery is good, thank you”

Helpful Report

Posted 4 years ago

“its look very nice, what a great project, i love this”

Helpful Report

Posted 4 years ago

“I recommend this online store.please see thier website www.lightinthebox.com.i always recommend”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,313 reviews