LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,307 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,307 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a hat for my daughter's wedding. It arrived in a plastic bag very creased as you would expect. I gave feedback and they replied, not to apologise but to offer discount! Won't be using them again”

Helpful Report

Posted 4 years ago

“it is really an amazing online website to perform online shopping. Products rates are normal and easy to use. Really an amazing website.”

Helpful Report

Posted 4 years ago

“This is very amazing and best company. I really impressive with this company because i order some dress they give me 100% good service i recommend my all friends please join this website this is best site for online shopping.”

Helpful Report

Posted 4 years ago

“Good quality products and shopping experience.”

Helpful Report

Posted 4 years ago

“I really like the clothes that are sold there, very stylish but have an affordable price. Have bought a few from here and the quality of the clothes is really good. will order again later!! Xoxo ♥️”

Helpful Report

Posted 4 years ago

“Top notch service, great experience, would recommend this website”

Helpful Report

Posted 4 years ago

“This is the best shopping company I have ever seen before. I liked the way they give discounts on products and I liked the way they give time, greeting. I am really happy and satisfied with their products. This company has the best quality products. Thank you so much for giving an opportunity to be a part of the customer.”

Helpful Report

Posted 4 years ago

“The order came promptly and professionally packaged, thanks light in the box”

Helpful Report

Posted 4 years ago

“This is a very good platform for online shopping. There are highly quality products in minimum rate.”

Helpful Report

Posted 4 years ago

“This is a good service .i recommend this.they have good deliver service .i orderd my parcel and i got it .i recommend it”

Helpful Report

Posted 4 years ago

“I had a great experience shopping with your very beautiful looking store, and good prices and very good call centre , thank you for this professional”

Helpful Report

Posted 4 years ago

“One of the best sites ever to buy safely and easily and delivery is good, thank you”

Helpful Report

Posted 4 years ago

“its look very nice, what a great project, i love this”

Helpful Report

Posted 4 years ago

“I recommend this online store.please see thier website www.lightinthebox.com.i always recommend”

Helpful Report

Posted 4 years ago

“its great.. i realy love it..”

Helpful Report

Posted 4 years ago

“Best online shopping website”

Helpful Report

Posted 4 years ago

“If there would be 0 starts, this would be the stars this company would deserve. They FRAUDED me!!! They took my money, didn´t delivered any product since November 2021 and they don´t even want to refund me!! Their reason not to refund me is that they sent the products, but I never received them!! They even didn´t sent me an email mentioning the delivery or if I should pick them up from the post office or someone from the carrier to contact me! No one did it and my money is lost because of them! I am still expecting to receive my money back! WORST EXPERIENCE EVER! DON´T BUY FROM THEM! WORST CUSTOMER SERVICE SUPPORT! THEY ALWAYS CLOSE MY TICKETS WHEN I AM ASKING MY MONEY BACK”

Helpful Report

Posted 4 years ago

“ABSOLUTELY DISGRACEFUL SERVICE!!!!! NEVER BUY FROM THEM. GET A CHARGEBANK DONE BY YOUR BANK AS THE GOODS ARE NOT QS THEYRE DESCRIBED. WORST COMPANY EVER!!!”

Helpful Report

Posted 4 years ago

“individual style, helpful company to deal with”

Helpful Report

Posted 4 years ago

“Ordered XXL cycling shirt and received XXXL Am unable to access exchange page as web site keeps shutting down Very poor”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,307 reviews