LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,250 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,250 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have online shopping experience. It is a good system. I like online shopping.”

Helpful Report

Posted 3 years ago

“Light In The Box Company Has Very User- Friendly Customer Service I like it Very Much.. Their Products Are Excellent and Good Quality!! I can highly recommended Light In The Box..”

Helpful Report

Posted 3 years ago

“The products are in good demand in many markets”

Helpful Report

Posted 3 years ago

“Customer service is very good help me. Thanks for this is”

Helpful Report

Posted 3 years ago

“This site was quit good for buying clothes and also electronics which was good for me for buying anything for daily life ...”

Helpful Report

Posted 3 years ago

“I have a great experience with this website. Thanks for your helpful services. Go counting. Thanks 👍 all”

Helpful Report

Posted 3 years ago

“10 light in tha box made me happy.thanks your information.”

LightInTheBox 5 star review on 22nd February 2022

Helpful Report

Posted 3 years ago

“I ordered some men's tops from them. they were really good and well parcelled. delivery was quick. hope to shop more in future. highly recommended.”

Helpful Report

Posted 3 years ago

“This is the best project for the same reason as soon as”

Helpful Report

Posted 3 years ago

“lightinthebox website is really great in my life. this website is very interesting and comfortable. this website is amizing shopping in my life.”

Helpful Report

Posted 3 years ago

“Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your [visit/experience] with us fell short of expectations. I also want to thank you for giving us a chance to make things right.”

Helpful Report

Posted 3 years ago

“Wow very amazing site for online shopping i really like it because this sote very helpful to us”

Helpful Report

Posted 3 years ago

“The light in the box is very amazing, i love it so much.... very help ful for us.”

Helpful Report

Posted 3 years ago

“very comfortable shopping here and very safe the goods are guaranteed with good quality and fast delivery without problems and many promos are also in it, thank you”

Helpful Report

Posted 3 years ago

“It's lovely project keep it up boss”

Helpful Report

Posted 3 years ago

“I found that your project was very, very good Good thes site”

Helpful Report

Posted 3 years ago

“Wish I had read all the reviews before ordering from this company. My garment arrived very creased like a piece of rag looks nothing like as was advertised . Was recommended to order XL for my size which I did , garment was too big/long and try as myself and my husband did for most of afternoon could not contact the company to return this item which seems to have been a big problem for other customers I can only imagine they have no intention of giving any refund . So am now stuck with it.”

Helpful Report

Posted 3 years ago

“Really good service i can assure that you guys wont regret it. I cant explain how good their service is”

Helpful Report

Posted 3 years ago

“It was my first experience on this site and they didn't disappoint. Highly recommended.”

Helpful Report

Posted 3 years ago

“awesome online market place LightInTheBox is a amazing online market place. they sell original product with reasonal price and their product are authentic. they serve the product very first. shopping experience from LightInTheBox is awesome. best of luck for them”

Helpful Report

Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,250 reviews