LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,286 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,286 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the service and the quality of the items would use lightinthebox again and recommend them”

Helpful Report

Posted 5 years ago

“It’s a brilliant website fast delivery’s too amazing quality stuff”

Helpful Report

Posted 5 years ago

“Really happy with the product and service, will definitely buy from Light in the Box again!”

Helpful Report

Posted 5 years ago

“I accidentally ordered a protector for the iPhone, I told them I had ordered by mistake and I do not remember ordering it, etc., and they returned all my money to me, with no shipping fees. Really thank you so much for the service! Elazar”

Helpful Report

Posted 5 years ago

Dear customer, This is Customer Service Supervisor from Lightinthebox. I sincerely apologize for what happened and all the inconveniences caused. I will follow up this case and resolve the problem, in order to meet your satisfaction. I had conducted new Ticket ID 23180179 = in our ticket center and provide a new solution for your case. please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Thank you for your cooperation.

Posted 5 years ago

“Thanking you for the email confirming full refund, I do really appreciate the service and update Shall certainly use your service again and awaiting the refund”

Helpful Report

Posted 5 years ago

“The quality and value of the wig I bought is fabulous”

Helpful Report

Posted 5 years ago

“Brilliant company. Every t shirt was made to a high quality. Lovely thick material with good designs on them. Arrived in good time and nicely packed”

Helpful Report

Posted 5 years ago

“All we have got from Lightinthebox has been very good”

Helpful Report

Posted 5 years ago

“Every item I have bought has been of really good quality and also a great price its been a pleasure doing business with them”

Helpful Report

Posted 5 years ago

“Excellent on line service easy to follow instructions and products well displayed and info good”

Helpful Report

Posted 5 years ago

“the led lights we order are 100% brilint we have them up and work as thay should only thing we found with them is if you power them of you have to reconnect to the network but its not a big deal as ours are perment in the house”

LightInTheBox 5 star review on 16th March 2021

Helpful Report

Posted 5 years ago

“I was very happy with my Apple Watch strap but the shield was a bit small as it’s not clear of the sizing. I was sent 38mm”

Helpful Report

Posted 5 years ago

“Amazing, unique t-shirt ordered for my daughter which we all loved! Well made and good quality which arrived exactly as notified - 7 working days! First time buyer from LightinTheBox and will definitely use again, strongly recommend!”

Helpful Report

Posted 5 years ago

“The products are really good & I have ordered items quite a few times. I did have issues trying to do returns but Customer Service cleared that promptly after I sent email. So all in all very happy with my purchases.”

Helpful Report

Posted 5 years ago

“Great products and service. Very quick delivery to the UK for amazing prices. Definitely going to shop again after my first experience.”

Helpful Report

Posted 5 years ago

“Fantastic. Good quality products that arrive on time great customer service would recommend to anyone.”

Helpful Report

Posted 5 years ago

“This application is great for young people who are growing up”

Helpful Report

Posted 5 years ago

“This website of online shoping is awesome, super,responsible,good stock and secure.I won't tell you about this,they ar fake or real, i don't exactly tell you but i heard it they are not so bad.you can buy from this shop if you want.”

Helpful Report

Posted 5 years ago

“These apps are very useful. I really like using this app and it has been very useful. This app is very useful and can run my phone well. All in all, this app is very, very good.”

Helpful Report

Posted 5 years ago

“Very serious company, very good products and shipments are fast, the only thing that I criticize them is the guarantees and refunds take a long time to resolve”

Helpful Report

Posted 5 years ago

LightInTheBox is rated 3.8 based on 9,286 reviews