LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,200 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,200 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm very pleased with my order thank you”

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Posted 4 years ago

“Excellent service, very informative!”

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Posted 4 years ago

“I used this site and I was very pleased with the items,they were good quality and fit was perfect for me and the prices were great.I most definitely will order from LightinTheBox again”

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Posted 4 years ago

“Very good and prompt service .”

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Posted 4 years ago

“First class service and delivery.”

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Posted 4 years ago

“Website was easy to negotiate, product I ordered was good quality and a good price”

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Posted 4 years ago

“Watch strap and charger were perfect.”

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Posted 4 years ago

“I ordered some small bottle lights from Light in the Box and was very pleased with how quickly they arrived, I have normally had to wait much longer than a couple of weeks for my purchases to arrive. I'm very pleased with the lights. The colours are very bright and pretty, much better than I expected, and I'm excited to set them up in some special bottles I have found, to decorate our new home.”

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Posted 4 years ago

“Very good product, arrived in a very short time, well packed and great value for money! Clear and easy to order and track packages Excellent!”

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Posted 4 years ago

“Fantastic product, has three different lighting settings and sits perfectly over my bed. I”

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Posted 4 years ago

“Loved my lights , look beautiful ! Love the remote control. Well worth it I am very happy ..”

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Posted 4 years ago

“Really pleased with my purchase from light in a box, delivery was relatively quick and I’m in love with my leggings.”

LightInTheBox 5 star review on 5th March 2021

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Posted 4 years ago

“Absolutely the best prices and the quality of the products that I bought which were Fitbit straps were perfect would recommend using lightinthebox box most definitely would buy more in the future”

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Posted 4 years ago

“Fast shipping🙂”

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Posted 4 years ago

“Good quality tee shirts in bright colours and fantastic designs, unusual 3D pictures printed onto hoodies in very clear graphics, great pricing, delivered directly from China. It taking a little longer than usual for the items to arrive due to delays caused by Covid-19, however they are worth waiting for.”

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Posted 4 years ago

“Good quality definitely be using again to order more bits 🙂”

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Posted 4 years ago

“Order was delivered on time. Everything was really good quality. Have already sent In another order.”

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Posted 4 years ago

“Always finding new and different items on Lightin TheBox that are not available elsewhere. Prices are ver fair too and always specials running..”

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Posted 4 years ago

“I received my car dash cam and was very happy with it. I put it into my car a few days after I received it and I’m extremely happy with it. Great picture and all round It’s a very good dash cam. It looks great as well the only problem I see with it is that that power point is on the side instead of the top but that’s it’s only fault Having said that it’s an all round great dash cam.”

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Posted 4 years ago

“Excellent communication and excellent quality product. I was sceptical at first as item was over the 30 euro mark with postage. But it was well worth it in the end. Despite the pandemic and delays my item arrived safely in a few weeks. Top class.”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,200 reviews