LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,200 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,200 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wow wow ♥️♥️♥️”

Helpful Report

Posted 4 years ago

“This is the fourth time I've ordered from Light in the Box. Their shirts are so light and comfortable especially when you're out in the sun I live in the desert so it really helps to Wick away the sweat. Their sizing are a little different always order one size little bit larger than what you normally wear”

Helpful Report

Posted 4 years ago

“This site is really very amazing for doing online shopping. My experience with Lightinthebox is very good. I order many things from this site and I got my product on-time with the amazing quality. Recently I order a Shirt for myself. The Shirt is very good in looking and the quality of product is also very good as always. I also want to recommend this site to everyone to shop online from here.”

Helpful Report

Posted 4 years ago

“I must say my experience with Lightinthebox is very good. I order many things from this site and I got my product on-time with the amazing quality. ... After using a couple other sites that have less expensive items but pay in shipping. Light in The Box has by far been the best.”

Helpful Report

Posted 4 years ago

“thats really nice and ind informative lightinbox i like that.”

Helpful Report

Posted 4 years ago

“this is really awesome and good”

Helpful Report

Posted 4 years ago

“The service and range of goods available is excellent. The delivery times are as advertised and prompt. I would recommend this site to all my friends.”

Helpful Report

Posted 4 years ago

“After only one purchase, LightInTheBox appear to be a company you can trust. I ordered True Wireless Earphones from them. The quality is great, the battery charge lasts ages and they were not expensive. Yes, they took about 10 days to arrive, but they were sent from China. Most of all was the communication, they give you regular updates and if you download the APP, you can collect points to exchange for cash towards your next purchase. Absolutely Delighted”

Helpful Report

Posted 4 years ago

“Very impressed by this site and my purchase.”

Helpful Report

Posted 4 years ago

“good shopping experience with discounts and also quality products”

Helpful Report

Posted 4 years ago

“ordered a phone case for my partner and this was perfect with enough card slots and a magnetic back, quick delivery too, would recommend and will use again.”

Helpful Report

Posted 4 years ago

“Absolutely beautiful items.”

Helpful Report

Posted 4 years ago

“Excellent products excellent shipping to say it coming all the way from.the USA”

LightInTheBox 5 star review on 10th March 2021

Helpful Report

Posted 4 years ago

“Wow, what fantastic on line shop this is, delivery service top notch, merchandise and quality the best, I've not been disappointed in any that ive bought definitely by far the best on line shopping app.”

Helpful Report

Posted 4 years ago

“Brilliant service and excellent quality super value for money”

Helpful Report

Posted 4 years ago

“Everything was excelent”

Helpful Report

Posted 4 years ago

“Brilliant service and quality item . Monocular was purchased, a very good item”

Helpful Report

Posted 4 years ago

“I have purchased a few things now and the quality is all very good”

Helpful Report

Posted 4 years ago

“Very happy with the purchase and going to take it with me when I go home to Sri Lanka for good.”

Helpful Report

Posted 4 years ago

“Very good”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,200 reviews