LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,199 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,199 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products and service. Very quick delivery to the UK for amazing prices. Definitely going to shop again after my first experience.”

Helpful Report

Posted 4 years ago

“Fantastic. Good quality products that arrive on time great customer service would recommend to anyone.”

Helpful Report

Posted 4 years ago

“This application is great for young people who are growing up”

Helpful Report

Posted 4 years ago

“This website of online shoping is awesome, super,responsible,good stock and secure.I won't tell you about this,they ar fake or real, i don't exactly tell you but i heard it they are not so bad.you can buy from this shop if you want.”

Helpful Report

Posted 4 years ago

“These apps are very useful. I really like using this app and it has been very useful. This app is very useful and can run my phone well. All in all, this app is very, very good.”

Helpful Report

Posted 4 years ago

“Very serious company, very good products and shipments are fast, the only thing that I criticize them is the guarantees and refunds take a long time to resolve”

Helpful Report

Posted 4 years ago

“Otima empressa, entrega super rapido”

Helpful Report

Posted 4 years ago

“I use a lot of apps to order Online. I can't say this is great but the goods I received for the price are reasonable. It would be more use if it delivers in time.”

Helpful Report

Posted 4 years ago

“Appreciations for Overall awesome services. One thing i am lil bit back with Lightinthebox.com is Refundings & Sales Return Services. Otherwise, Big Shout Out For Lightinthebox.com.”

Helpful Report

Posted 4 years ago

“Ordered in Sept 2020 and i have received goods whitinn 10 day. I have no complain. They have refund if you have problem.”

Helpful Report

Posted 4 years ago

“Your one stop shop that offers various products for all genders at user friendly prices. The delivery of products is awesome with refund policy where satisfaction is not met.”

Helpful Report

Posted 4 years ago

“Good customer service and fast delivery”

Helpful Report

Posted 4 years ago

“"Fast and happy to deal with I'm happy with the Item and the deal I got from the company. I wanted the best Item that did the start, and the site recommended one that ticked all the boxes. Speaking with the service team helped me get exactly.. so I gave 5 stars”

Helpful Report

Posted 4 years ago

“This is one of the best company but time to delay. It's customer service is better than others. I should recommend to use”

Helpful Report

Posted 4 years ago

“Happy customer I orderd recently my goods ,and i got my goods in expected time,good customer care,and services ,Thankyou”

Helpful Report

Posted 4 years ago

“Thanks for taking care of me and for quick arrival”

Helpful Report

Posted 4 years ago

“entrega rápida”

Helpful Report

Posted 4 years ago

“it is the best online market.but delivery service must be improved.”

Helpful Report

Posted 4 years ago

“Your services are great just an addition of notification before delivery would do great”

Helpful Report

Posted 4 years ago

“Super this online shopnig is the most beautiful..This is a very good shipping platform.. thank you very much for share this delivery shoping platfrom.It's a very good shopping app. I did not see 100% accurate app like this.”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,199 reviews