LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,313 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,313 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A fast and efficient service and always keep you up to date on your order. The web site is easy to use and are always there to answer any questions you may have. Highly recommended.”

Helpful Report

Posted 1 year ago

“plenty of items to choose from. process to follow is clear and itms are sent without issues.”

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Posted 1 year ago

“I'm not one who usually buys clothes offshore but I thought it time to 'test the water'. First impressions a vast selection of items, possibly too vast, but designs good to the eye at fair prices. So I placed an order for both myself and wife. We weren't disappointed, not too long between ordering and receipt, sizes bang on, quality good, colours/design just as per the site. Very pleased, so I've already reordered and likely to do so again in the future.”

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Posted 1 year ago

“The recent purchaseshave been excellent Quality and perfect fit on the cargo shorts and the T Shirts "So Go Ahead!! " Whats Not to Like On this Site " All good quality”

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Posted 1 year ago

“Excellent products, at excellent prices delivered with great speed and efficiency.”

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Posted 1 year ago

“Hi very helpful and nice and go out there way to help and all thank me when by some thanks Pauline keane”

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Posted 1 year ago

“Excellent service and delivery”

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Posted 1 year ago

“Did you say Jack in the box No light in the box They sell everything from vests to socks Give them a try Just have a look You'll be glad you did The little time it took”

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Posted 1 year ago

“great fit, great price and great delivery. thank you.”

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Posted 1 year ago

“Seedy and efficient service”

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Posted 1 year ago

“I don't use the internet to buy many things but when I do I always look at LightinThe Box and usually find what I'm looking for. My experience with my purchases has always been good - an easy site to look at what you need, good prices and minimum of delay in getting what I have bought. I recommend anyone to look here when they are looking to buy.”

Helpful Report

Posted 1 year ago

“Light in the Box are a excellent company to purchase items from, in my case ladies wigs, the wigs purchased so far are absolutely gorgeous and I am very pleased with them, they are a good price, the shipping costs are very good and all items are shipped fairly quick. Their website is excellent, it is really easy to use and navigate and they have a superb range of products especially wigs, they also have several payment options available, will definitely be purchasing more wigs from them very soon. S Janus”

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Posted 1 year ago

“Recieved my clothing package on the date specified , professionally packed and I must say very good quality materials , vibrant colours , good fit for the size I ordered. Good purchase overall”

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Posted 1 year ago

“Not good”

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Posted 1 year ago

Dear customer, This is Megha, supervisor of customer service, Lightinthebox. I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly. I have created ticket # 103710462 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response. My pleasure to help you! Sincerely, Megha Customer Service Lightinthebox

Posted 1 year ago

“Excellent value for money and very happy with the products”

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Posted 1 year ago

“Thank you for your service and the parcels that i have ordered from you”

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Posted 1 year ago

“My phone case arrived earlier than expected and was perfect. Such a useful case. Cannot find one fault with it, it is above and beyond my expectations.”

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Posted 1 year ago

“My wife loved the Kimono I bought,wears it regularly. It arrived ahead of due date I have ordered 2 more,another for wife and 1 for my daughter.”

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Posted 1 year ago

“I’ve ordered from Light In The Box several times now, and each time I’ve been impressed. The products are consistently high quality, stylish, and exactly as described. Shipping is reliable, and the prices are unbeatable for what you get. Whether it’s clothing, accessories, or home items, they offer great value without compromising on design or durability. Customer service has also been responsive and helpful whenever I’ve had a question. Overall, Light In The Box has become one of my go-to online stores. Highly recommended for anyone looking for affordable style and dependable service”

Helpful Report

Posted 1 year ago

“Very good service”

Helpful Report

Posted 1 year ago

LightInTheBox is rated 3.8 based on 9,313 reviews