LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,225 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,225 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very very pleased with this Tankini set, good quality very flattering and true to size”

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Posted 2 years ago

“Excellent service and product well impressed. Will definitely use again”

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Posted 2 years ago

“The clothing I order from LightinTheBox is great and i very happy with it and the service provided Thank you”

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Posted 2 years ago

“5 stars from me. A quality product at a good price and came with a simple additional belt. Strong stitching and strong fabric. Easy to care for. A good length for a 6ft 2 person - bottom hem comes to top of mid calf. A good range of different size pockets with velcro and zip fastenings. Would like to see in a range of brighter colours reds, greens rather than safe British colours.”

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Posted 2 years ago

“I have ordered 5 items so far and I'm very satisfied of the quality and the prices. Also I have to mention tha the delivery was fast, concerning the distans (I'm in UK), it took two weeks from the order day. I'm very pleased, thank you”

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Posted 2 years ago

“Absolutely happy with my purchase & well worth the money.”

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Posted 2 years ago

“actually the name you have for rewards was who it was sent to not the one ordering it .but my sister thought it the loveliest dress she'd ever owned for style as well as fabric quality”

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Posted 2 years ago

“As yet, I've only had good experiences with my purchases. Deliveries are swift, and well packaged. I'd recommend LightInTheBox for a good and honest shopping experience.”

LightInTheBox 5 star review on 31st May 2023

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Posted 2 years ago

“my order was as described online”

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Posted 2 years ago

“Absolutely fantastic will definitely visit again”

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Posted 2 years ago

“item was of great quality in short a great deal all round”

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Posted 2 years ago

“I found all very efficient and helpful. I recommended L8ght in the Box to my family and friends”

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Posted 2 years ago

“Ordered a chargeable light for kitchen. Very happy with the purchase. God quality and works as expected”

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Posted 2 years ago

“Items arrived in a timely manner and were exactly what I was looking for”

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Posted 2 years ago

“Great Company to order from so easy to order from the website and the choice of clothing is fantastic”

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Posted 2 years ago

“Lovely cross body bag bought for my grandson to keep his phone ,money and sunglasses safe. Excellent size and quality. Good value for money . Prompt delivery .Thanks . Will probably be ordering 2 more soon.”

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Posted 2 years ago

“I am very pleased with Light in the Box for our 60th wedding anniversary last year I bought my dress from here and there were many admirers. Since than have bought a number of items, excellent deliver and great prices. Well done LtB”

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Posted 2 years ago

“Very impressive 👏 some lovely clothes 😍”

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Posted 2 years ago

“really really happy with the t shirt that i bought from you been waring it to work and im still waiting for the starry sky projection light mini remote control projector but when it does come im sure that i will be really really happy with that.”

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Posted 2 years ago

“I was very sceptical having never ordered before, but needing new dance shoes a member of my class recommended you. When I saw the prices and choices I was very encouraged so placed an order for two pairs totalling £57. It does take a little longer than normal delivery but happily, they arrived for a Ball I was attending. Very pleased with the service and delivery so far. Will be looking and ordering again”

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Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,225 reviews