LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,225 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,225 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the quality and price of the products, good fit, great colours and excellent delivery service”

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Posted 2 years ago

“i am a customer who is satisfied with most of my purchases”

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Posted 2 years ago

“Excellent service my goods arrived well packaged and exactly as advertised couldn't be more pleased definitely look forward to further purchases thank you”

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Posted 2 years ago

“I am very happy with everything I ordered from LightInTheBox. I would order again if I saw something I liked. The delivery was good too.”

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Posted 2 years ago

“Everything I have ordered has been as advertised and good quantity. Orders have been delivered when expected and tracking info is emailed throughout. Overall a great service”

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Posted 2 years ago

“Got muscle tops for my husband came and very quickly. Product is exactly what it says lovely material”

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Posted 2 years ago

“Good varied choice, quality service”

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Posted 2 years ago

“Excellent value for money with flash sales and lovely items for sale.”

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Posted 2 years ago

“Good quality good price good service”

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Posted 2 years ago

“Very good service and some excellent stuff”

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Posted 2 years ago

“Very good company no complaints”

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Posted 2 years ago

“It was easy and quick too make my purchase and anything I have purchased so far are very good fit and quality”

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Posted 2 years ago

“The clothing I order all arrived between the were supposed to. Each of my orders were what I expected. All of good quality, I ordered printed t-shirts and more than impressed with them. Iv only had what I thought was a complaint but when I'd looked closer I was my mistake, lightin in the box replayed to my complain very quickly and offered to resolve it straight away very impressed Indeed”

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Posted 2 years ago

“I am extremely happy with LightintheBox. Their products are very good quality and are delivered quite fast. Thank you LightintheBox.”

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Posted 2 years ago

“LighyInTheBox is the Best site ive delth with in many years , trustworthy, fast delivery And the Quality of there clothing is fantastic, amazing prices DEFINITELY MY NUMBER 1 SITE FOR SHOPPING”

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Posted 2 years ago

“Very good company, I have been shopping on lightinthebox for a good number of years now and have never been disappointed on price, delivery, or ease of ordering.”

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Posted 2 years ago

“I LOVE LighinTheBox great choices and service!”

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Posted 2 years ago

“Everything I've bought from them has been excellent so far.Sizing is 100 percent also.”

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Posted 2 years ago

“testtesttest test”

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Posted 2 years ago

“Great place to “go shopping “ Such an extensive amount of products and some really beautiful and keenly priced clothes. Highly recommend”

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Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,225 reviews