LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,225 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,225 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great tops and dresses and good value”

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Posted 2 years ago

“Excellent fitting garments, and sizing very good,”

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Posted 2 years ago

“Absolutely amazing products. Clothes are excellent quality and fit. I seem to be ordering all the time. Highly recommended”

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Posted 2 years ago

“Each item I had so far has been lovely just as the picture and I will definitely be buying more from you.”

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Posted 2 years ago

“Ive love all i have received, problem some time in sizing”

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Posted 2 years ago

“Loved my jumpsuit will be ordering again in different colours did take a while to arrive but all in all very happy”

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Posted 2 years ago

“I found ordering very easy, we were very happy with the quality and price of the goods. The postage and update were very good and we were kept involved all the time. Overall we are very happy at the process”

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Posted 2 years ago

“i am very happy with all my orders so far if i had 1 negative thought it would be that you can not order the correct size inside leg when ordering trousers”

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Posted 2 years ago

“I have recently purchased a dress and sofa seat covers .Ordering was easy ,was able to track my delivery.The dress and the covers were true to size and colour .I will definitely be ordering again”

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Posted 2 years ago

“The Shirts I recieved were of the highest quality and a great fit. Very pleased.”

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Posted 2 years ago

“I was surprised when I saw this chain it looks really good, make a nice gift happy zi got it”

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Posted 2 years ago

“Communication re delivery was excellent and product arrived early and in good condition.”

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Posted 2 years ago

“Brilliant shorts. Great white trousers. Also nice leg length. Very pleased 😀”

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Posted 2 years ago

“When I found out about Lightin the Box I made them my go-to for shopping the stuff is very good I brought all the kid's clothes and shoes for the holiday I am always shopping with Lightin the Box so give them a try I even started my Xmas shopping”

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Posted 2 years ago

“Light in the box is a great company to order from. Their deliveries are quick and easy and their after care service is excellent. I would highly recommend light in the box to order from.”

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Posted 2 years ago

“Only found this site by accident but wow the goods are amazing, prices are quite good. Sorry but delivery is a bit slow, but the amazing goods are well worth the wait”

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Posted 2 years ago

“5 out of 5 Trousers i order were exactly as desribed at an exceptional price. Great value for me”

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Posted 2 years ago

“Quality of products are superb”

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Posted 2 years ago

“The process from start to finish was magnificent, kept me updated all the way through. Would recommend highly.”

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Posted 2 years ago

“Smart reasonable fashion.”

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Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,225 reviews