LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,307 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,307 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality of order and service was excellent, can't fault the entire experience many thanks”

Helpful Report

Posted 3 years ago

Dear customer, This is Megha, supervisor of customer service, Lightinthebox. I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly. I have created ticket # 101380991 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response. My pleasure to help you! Sincerely, Megha Customer Service Lightinthebox

Posted 3 years ago

“Loved the product would buy again”

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Posted 3 years ago

“Love this company as so many bargains and good quality. Easy to order. Just what is needed.”

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Posted 3 years ago

“Lovely tsirts , good quality”

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Posted 3 years ago

“Only recently found this wonderful website. Love all the purchases I have made and love the way company keeps me informed and updated of delivery which has not failed and I also like all the special offers sent through. I love all the cloths and my wonderful wife loves the items I have purchased for her. Good to know I don't need to look anywhere else for clothing items and accessories and such good value and a big thank you and always now sharing on social media Kind regards Terry 👍”

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Posted 3 years ago

“Excellent choice of Henley tee shirts, fast delivery and good value.”

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Posted 3 years ago

“Bought 3 T-shirts, which arrived within 2 weeks. The quality was excellent and the price was very good. I will certainly use them again.”

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Posted 3 years ago

“In my judgment and dealing with LIGHT IN THE BOX, IT IS A FIVE STAR SERVICE and that their products are first class and good for value ; structure of service ( ie profile or information for ordering, payment and tracking/ delivery, reward system;) as well as their customer service are par excellence. I will highly recommend anyone to consider purchase of useful products from LIGHT IN THE BOX.”

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Posted 3 years ago

“Excellent quality items for the price you pay. Highly recommended. I've bought a number of items and no fault with any of them.”

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Posted 3 years ago

“Great Service, excellent value, easy to order. On the down side, some photos, especially clothes look better than the actual item when received. Always look at customer photos as well. Also, it would probably work out too expensive to return items.”

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Posted 3 years ago

“Products are of good quality and the price is very good. Both my items were delivered within 10 days. Cannot fault this compamy”

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Posted 3 years ago

“Found the products from this company to be of really good quality, Big range of styles and fast delivery at a great price”

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Posted 3 years ago

“Love shopping at LightInTheBox. The clothing and all items are fantastic quality and super value. There's always something special and different. I love my new pajamas . The colour is beautiful and the fabric is so velvety and soft. Just beautiful.”

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Posted 3 years ago

“I have bought three items from Lightinthebox. This company delivers on time, the goods are value for money and the range of goods is expansive. Highly recommended.”

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Posted 3 years ago

“Always top quality. Always great prices. Always arrive when expected. Always a great deal of choice. Never disappointing!”

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Posted 3 years ago

“Very nice designs and colours. Very generous discounts on lots of garments. Nice variety of designs too.”

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Posted 3 years ago

“Absbolutely delighted with the dress and jacket fits beautifully.”

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Posted 3 years ago

“Such Squeeee! Much Wow! Just amazing! ⭐️❤️⭐️❤️🤩❤️⭐️❤️⭐️”

LightInTheBox 5 star review on 2nd August 2023

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Posted 3 years ago

“Very happy with the polo shirts I received”

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Posted 3 years ago

“always good quality !”

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Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,307 reviews