LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,219 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,219 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The warning lights are really good very pleased purchased 2”

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Posted 2 years ago

“I am very pleased with items received from LightinTheBox,thank you. Delivery is prompt & efficient”

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Posted 2 years ago

“This was a very fast and speedy delivery, couldn’t recommend them enough. The dress is of excellent quality too. Lovely material and strong, beautiful colours and fit is perfect too.”

LightInTheBox 5 star review on 18th July 2023

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Posted 2 years ago

“I am satisfied with the order. Only the iron I received seems to have been tested because it was wet and the container was wet. The plastic is also scratched. Doesn't look brand new.”

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Posted 2 years ago

“I am very happy with my recent purchases from LightInTheBox. The quality of the products is really good and the selection of styles is great. Peter”

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Posted 2 years ago

“I have only recently discovered Light in the box . I have purchased some amazing Men’s Shirts , T Shirts and pants . They r good quality and quick delivery.”

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Posted 2 years ago

“Good service, arrived in good time, items fit well.”

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Posted 2 years ago

“I have been very happy with my purchases”

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Posted 2 years ago

“all that i have bought have been great quality and delivered on time”

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Posted 2 years ago

“I was a bit nervous about using this company for the first time but was pleased with the service and the product. The item arrived in good time and was exactly as described and pictured. Very good value for money.”

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Posted 2 years ago

“Amazing quality for such low prices. I fitted out my son and husband in summer linen that was affordable. They look like models!”

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Posted 2 years ago

“I love light in the box the products are good quality well made and delivery is pretty fast”

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Posted 2 years ago

“My shorts were delivered on time, were a very good fit, the style was even better than I expected from the on-line pictures, and the quality of the fabric, zip. buttons etc and the workmanship was very good. I feel that I can trust this company to provide good quality, value for money products and will order again.”

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Posted 2 years ago

“Great item, good quality and even better value for thank you Fast delivery”

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Posted 2 years ago

“Very pleased with my orders, size is exactly as described , quality is excellent. Delivery is excellent as is the communication. Thank you for being so prompt.”

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Posted 2 years ago

“very good product”

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Posted 2 years ago

“LightInTheBox has a fantastic website. The fashions and fabrics are amazing and so much value for money. I love shopping here as there is so much choice in all kinds of accessories and even stuff for the home. 😊”

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Posted 2 years ago

“Excellent service good products no complaints except delivery takes a bit too long”

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Posted 2 years ago

“I was dubious about light in the box providing products of quality at such low prices BOY I WAS WRONG the quality ot the shirts I ordered was great, exactly as they look on the site. The delivery was a lot faster than I expected, so much so that I ordered more products since. Im on my 4th order now Great Quality, Great Price and Fast Delivery. Thank you lightInTheBox”

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Posted 2 years ago

“I am very pleased with what I selected. The ordering was very straightforward and the item arrived promptly. very good.”

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Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,219 reviews