LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,181 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,181 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything I have bought from this company has been of very good ouality and even when items have been reduced they have still been of excellent quality”

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Posted 1 year ago

“excellent products I refer you to all people I know because great stuff and good price. Clothes are very good quality .”

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Posted 1 year ago

“Light in the box, a great company to deal with and I stonily recommend the quality products”

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Posted 1 year ago

“Good choice of garments, easy to use website, order dispatched and received promptly with regular updates on how it is progressing. I am very pleased with my order, good fit and quality material. Will be using LightInTheBox again.”

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Posted 1 year ago

“Love my dress, waiting u til July to wear for my event but looking to purchase another one for an October event if all goes well !”

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Posted 1 year ago

“Excellent quality garments and brilliant service.”

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Posted 1 year ago

“Trustworthy, informative, engaging and always helpful. My products arrived in great condition and was packed professionally.”

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Posted 1 year ago

“Very happy.”

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Posted 1 year ago

“Thanks for quick delivery and good quality product”

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Posted 1 year ago

“Received goods in good time and very happy with shirts .Recomended”

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Posted 1 year ago

“Excellent customer service and great products.”

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Posted 1 year ago

“I've found the site very good, with a virtually unlimited range of products to choose from. Decent prices, even before the excellent discounts, and quality products. Reasonably prompt delivery as well. Overall, I have been happy with my various purchases over the past couple of years and would recommend LITB.”

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Posted 1 year ago

“LightInTheBox is the perfect site quality clothing great designs , I ordered my item and it arrived on time I shall be ordering again”

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Posted 1 year ago

“Your blouses/ shirts, they are everything comfortable and the colors are beautiful, I have bought quite a few, and well definitely be buying more thank you.”

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Posted 1 year ago

“Great items at great prices 👍”

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Posted 1 year ago

“Great suite for wedding and nice linen shirt”

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Posted 1 year ago

“Fantastic shirt, highly recommended”

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Posted 1 year ago

“Iv found items iv ordered to be of good quality. Been pleased with sizing.also communication very good.”

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Posted 1 year ago

“It was perfect service long may it continue”

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Posted 1 year ago

“Excellent items and service would use again and highly recommend to others if they see something they like but not sure”

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Posted 1 year ago

LightInTheBox is rated 3.8 based on 9,181 reviews