LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,291 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,291 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and pleased with the product thank you”

Helpful Report

Posted 1 year ago

“Brilliant products being sold, easy to use app nice quality boots, would definitely recommend,”

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Posted 1 year ago

“Great products but the shipping part charged in addition when the product arrives in the UK is a bit upsetting as it’s not cheap.”

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Posted 1 year ago

“loads of great products at amazing prices. customer service was quick to refund on an item and that makes my shopping feel safer.”

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Posted 1 year ago

“Yes it fit's fine, and everything is good. thank you very much.”

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Posted 1 year ago

“Very good and reliable service and good quality products. Thank you”

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Posted 1 year ago

“A very easy website to work with: clear, and informative. And I was always kept informed of the progress of my ordered goods from abroad.”

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Posted 1 year ago

“Sure is chunky, way too big for the wife, but looks pretty bling on my wrist. Keeping good time and looks way more expensive than the cost. Just hoping i dont get mugged whilst wearing it. Happy with my purchase and delivery. 5*”

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Posted 1 year ago

“fine products very keen prices great after sales care”

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Posted 1 year ago

“Very easy ordering proses. Delivery was quicker than website said. All experience was good.”

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Posted 1 year ago

“Excellent!!!!”

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Posted 1 year ago

“I collect my order I am Very Very Happy for the service and for all item Grand Thanks”

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Posted 1 year ago

“Delivery was really good. Item was exaclty as described and looks exactly like it did in the photographs. Colour matching was also very good.”

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Posted 1 year ago

“Beautiful dress, fast shipping… only issue is that it stated vat included… I ended up paying 174 euro duty to Ireland”

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Posted 1 year ago

“I have ordered a few things and I have been satisfied with my purchases and I will most likely be ordering more things”

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

“Nearly every thing that I have bought from this store has been the wrong size and I have got to suffer the consequences by having to accept 30%discount back, but nothing to do with me if the right clothes were sent or if their factories would get there sizes right,Mr T Trainer”

LightInTheBox 5 star review on 3rd September 2024

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Posted 1 year ago

Dear customer, This is Megha, supervisor of customer service, Lightinthebox. I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly. I have created ticket # 103071730 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response. My pleasure to help you! Sincerely, Megha Customer Service Lightinthebox

Posted 1 year ago

“Very happy experience, an I'm fussy :) I needed to make some changes, reached out to Cs, very fast response, super helpful andfriendldy. Highly Recommend and confident to ouder again”

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Posted 1 year ago

“Theodora is my granddaughter and I sent a jewellery making kit for her birthday. It arrived on the actual day and she couldn’t wait to get stuck in!”

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Posted 1 year ago

“Great company to do business with very fast delivery really pleased”

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Posted 1 year ago

LightInTheBox is rated 3.8 based on 9,291 reviews