LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,140 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,140 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great site with a fantastic range on offer. The material and fabric of the clothes is amazing.”

Helpful Report

Posted 1 year ago

“item arrived in reasonable time and was well packaged. The shirt was a good fit and the graphics were sharp and clear. The graphics are part of the shirt and not iron on transfers like some cheaper shirts. A nice comfortable product. well done.”

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Posted 1 year ago

“Received my order within time scale… excellent quality and perfect size. Have placed another order.”

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Posted 1 year ago

“Excellent quality”

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Posted 1 year ago

“Over then last year or so I have bought many Items from this site & as long as you take the time to read the size chart provided I have always been very happy with my purchases. I like the variety of the shirts & Tee shirts plus I can always find things for my Grandchildren for Birthdays, Christmas etc. Tools etc are always at a good price & turn up promply on time.”

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Posted 1 year ago

“No comment”

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Posted 1 year ago

“Great quality materiel good delivery good sizes very good prices”

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Posted 1 year ago

“The shirt that I chose arrived neatly packaged and within the time that LightInTheBox said that delivery would be completed. The product is good quality and I am sure that it will last a long time. I will definately be buying some more in due course. I highly recomment LightInTheBox.”

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Posted 1 year ago

“Excellent service and material used in clothing products”

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Posted 1 year ago

“My husband lived his blue shorts and shirt so much he had me order another set, the price was good and delivery wasn’t too bad.”

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Posted 1 year ago

“Top quality great service I would definitely use them again”

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Posted 1 year ago

“fast and efficient , item was perfcet condition”

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Posted 1 year ago

“Great product, fast delivery. Have bought from this company again after my first purchase and will use time & time again. Thanks, Light in the box!”

LightInTheBox 5 star review on 9th April 2024

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Posted 1 year ago

“Easy to order promptly delivered”

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Posted 1 year ago

“Lovely outfit purchased, prompt delivery. Good quality and very reasonable price.”

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Posted 1 year ago

“Looks good also good quality”

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Posted 1 year ago

“Items listed were easy to navigate & purchase. Items arrived fairly quickly & in good order. Was able to track items at every stage of the process which was very useful.”

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Posted 1 year ago

“I find any thing I bought from Lightinthebox so far top quality and very good for the price looking forward to my other orders arriving to me from Lightinthebox I would recommend Lightinthebox to anyone would give this site 10 out 10 for service and quality”

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Posted 1 year ago

“Very pleased with the products and being kept up to date with progress of delivery. Happy with you using Post Office as we have a good service where I live. Thanks”

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Posted 1 year ago

“Swift service delivery”

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Posted 1 year ago

LightInTheBox is rated 3.8 based on 9,140 reviews