LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,313 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,313 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been using lightinthebox for months,no complaints 10 out of 10, ordering 10 tracking 10 Up dates 10 Prices 10”

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Posted 2 years ago

“Very easy to buy, the right size, delivery on time, no problem, I really recommend it to everyone!!!”

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Posted 2 years ago

“The products are a fantastic quality. The delivery is quick and they keep you informed all the way”

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Posted 2 years ago

“Excellent shopping experience, good quality products, fast dispatch and regular status updates on delivery. Always order 1 size up to ensure perfect fit vs UK size.”

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Posted 2 years ago

“Lovely light. Focal point for my lounge. Customer service response to my query about customs payment was dealt with very swiftly and the vat element of the light was refunded in a couple of days. Didn’t really expect to get it back so very impressed.”

LightInTheBox 5 star review on 14th August 2024

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Posted 2 years ago

“Item was as described. I was kept up to date with delivery information and it arrived 3 days before delivery date. It was well packed and labeled YES I will deal with again and again.”

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Posted 2 years ago

“Great product - fits really well”

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Posted 2 years ago

“Wasn't ordering much. Delivery cud be faster. It takes long time to receiv order.But I can say, yes I'm happy enaght with what I got from Lightin TheBox. Thank you”

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Posted 2 years ago

“Excellent products at an excellent price.”

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Posted 2 years ago

“I bought a pair of linen trousers from LightInTheBox. Tatyana in Customer service was fantastic. The moment I alerted Customer Service to a size issue, Tatyana responded and arranged for me to receive a replacement pair. Great, friendly service.”

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Posted 2 years ago

“Perfect in every way iPhone cases are perfect I recommend this site”

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Posted 2 years ago

“Always updated as to where my purchase was in transit. Good quality and will use again.”

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Posted 2 years ago

“Good company to deal with, they provide regular updates to orders and have reasonable delivery times. Like all online purchases, read the detailed descriptions to ensure your expectations are met.”

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Posted 2 years ago

“I've ordered about 10 clothing items from LITB. All well made, great value and delivered promptly. Thanks LITB, Mike Florence.”

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Posted 2 years ago

“Dress was fabulous and the customer service was great, couldn’t fault them.”

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Posted 2 years ago

“Good fit good material, good service`as usual.”

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Posted 2 years ago

“LIGHT IN THE BOX PRODUCTS ARE CLASSIC, FASHIONABLE AND OF HIGH QUALITY AT AFFORDABLE PRICES. THE CUSTOMER SERVICE DEPARTMENT AND OTHERS BEHIND THE SCENES, WORKS ASSIDIOUSLY TO BRING LAURELS AND TO PROMOTE EXCELLENT CUSTOMER FOCUS SERVICES. I AM CONFIDENT THAT ALL OTHER CUSTOMERS WILL FIND SHOPPING WITH LITB AS A FIRST CLASS ON LINE SHOPPING BUSINESS. MICHAEL HAMMOND U.K.”

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Posted 2 years ago

“In my lowly opinion I find LightinTheBox to be a very honest and trustworthy association of quality merchandise sellers. They care about their coustomers and keep to their delivery times. Their products I find to be of the very highest quality. I find it a pleasure to perchase products from their site and can relax in and during the sale on line. I whole heartedly recomend Light in The Box as good people to do bussiness with, I have been purchasing items from this site for over a year and never had any problems. Have a nice to day to all whom finds this review of some value. kind Regards Customer”

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Posted 2 years ago

“To date v pleased with products: cotton/linen shirts and pants at excellent prices.”

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Posted 2 years ago

“Have always been delighted with service from LightInTheBox. Thankyou!”

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Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,313 reviews