LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,313 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,313 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved the jumper, good quality, good fit.”

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Posted 2 years ago

“Easy to order, quick delivery, and very good fit and quality”

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Posted 2 years ago

“Very good and easy to understand website very good variety of products and clear on price and postage”

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Posted 2 years ago

“Excellent communication and fast delivery”

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Posted 2 years ago

“light in the box has lots of quality clothing plus clothing for men and women some items are mind b lowing originality”

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Posted 2 years ago

“Purchased Seat covers came on time and fitted to a T delighted with my purchase. J&C”

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Posted 2 years ago

“Nice looking watch in bright pink to match my pink outfits. Kept informed of delivery status all the way through. Will enjoy wearing”

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Posted 2 years ago

“Excellent and quick delivery”

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Posted 2 years ago

“Wonderful, quality items and fantastic quality service. I would not hesitate using them again Thank you team”

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Posted 2 years ago

“In regard to variety of goods, it is very good, as to prices, they are competitve. Customer services are good as they do take customers' comments seriously.”

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Posted 2 years ago

Dear customer, This is Megha, supervisor of customer service, Lightinthebox. I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly. I have created ticket # 103194849 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response. My pleasure to help you! Sincerely, Megha Customer Service Lightinthebox

Posted 2 years ago

“Great service,brilliant web site,kept informed of delivery progress”

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Posted 2 years ago

“I have often bought items from LightInTheBox & have always found them to be of good quality & value for money.”

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Posted 2 years ago

“The item I ordered was good value for money, arrived on time, and was exactly as advertised. I would use this supplier again.”

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Posted 2 years ago

“Great price and delivery before promised delivery date. No messing.”

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Posted 2 years ago

“Good retailer. Will use again”

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Posted 2 years ago

“Excellent quality and value”

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Posted 2 years ago

“I find your products godd quality and value for money.”

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Posted 2 years ago

“This company offers great products and fabulous value for money. My preference has tended to be eye-catching cycling jerseys as run-wear. I have bought hundreds of them and they're super for exercise motivation! But, their printed hoodies are great as well. The designs are colourful and innovative. New items are always being added to their catalogue. Overall a very satisfying shopping experience with a reliable trader.”

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Posted 2 years ago

“Wonderful product and a great price, shipped quickly as well”

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Posted 2 years ago

“Very pleased with my Christmas Sweatshirt. You are beyond compare for Christmas outfits. There is nothing here where I live that would make me want to buy.”

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Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,313 reviews