LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,307 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,307 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

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“I've brought a good few items from LITB and all very good quality. I would suggest this site to anyone, you get what you pay for and is cheaper than most shops.”

Helpful Report

Posted 2 years ago

“yes very pleased with the purchase i made of a ring it went well it was delivered on time good price good quality really like it thanks”

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Posted 2 years ago

“Excellent outfit Dependable and reliable go for their stuff never regret it”

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Posted 2 years ago

“all products in my order as described apart from 1, a hoodie described as a jacket, which it was not”

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Posted 2 years ago

“The top was shorter than advertised. But it looks great”

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Posted 2 years ago

“First class service good quality goods reliable 👌”

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Posted 2 years ago

“I found light in the box fast delivery”

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Posted 2 years ago

“Product was very good quality and exactly as described. Would certainly recommend light in the box for quality and value”

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Posted 2 years ago

“Quick delivery and nice quality item Thank you”

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Posted 2 years ago

“I found this firm a bit by accident whilst looking over a hobby site. I immediately fell in love with the clothing designs and the prices were very good. I placed several orders over time and as yet I haven't ever been disappointed. The designs are beautiful the sizing is good. The firm itself not only very reliable but proficient and professional. For me this firm and its goods are a keeper for me.”

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Posted 2 years ago

“Good t shirts at a good price”

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Posted 2 years ago

“Lovely items, huge choice, beautiful, vivid colours, good prices.”

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Posted 2 years ago

“Some of your website won't translate to English, but understand it to order products. Please could you improve your translations.”

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Posted 2 years ago

“Great range of products not got on the high Street!”

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Posted 2 years ago

“I can surely say that lightinthebox is the best thing l have ever Done absolutely great quality of goods l have already got over 100 people that l can call friends that have asked me about this and they r so pleased with there products I'm definitely going to shop more With u many thanks”

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Posted 2 years ago

“expect cheap products that may or may/ not work. You defo get what you pay for here”

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Posted 2 years ago

Dear customer, This is Megha, supervisor of customer service, Lightinthebox. I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly. I have created ticket # 102142497 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response. My pleasure to help you! Sincerely, Megha Customer Service Lightinthebox

Posted 2 years ago

“Brilliant seller great service 👏”

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Posted 2 years ago

“The advertisements are really well presented and provide a wealth of information about the products for sale! Well done!”

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Posted 2 years ago

“I had 2 items recently that were wrong in size asking for a code etc to return ,but Lightinbox said keep and we will refund the money. so I shall and take the items to a charity shop and hope someone likes them”

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Posted 2 years ago

“Love the clothes. Very warm and comfortable”

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Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,307 reviews