LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,280 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,280 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“Product was very good quality and exactly as described. Would certainly recommend light in the box for quality and value”

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Posted 2 years ago

“Quick delivery and nice quality item Thank you”

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Posted 2 years ago

“I found this firm a bit by accident whilst looking over a hobby site. I immediately fell in love with the clothing designs and the prices were very good. I placed several orders over time and as yet I haven't ever been disappointed. The designs are beautiful the sizing is good. The firm itself not only very reliable but proficient and professional. For me this firm and its goods are a keeper for me.”

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Posted 2 years ago

“Good t shirts at a good price”

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Posted 2 years ago

“Lovely items, huge choice, beautiful, vivid colours, good prices.”

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Posted 2 years ago

“Some of your website won't translate to English, but understand it to order products. Please could you improve your translations.”

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Posted 2 years ago

“Great range of products not got on the high Street!”

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Posted 2 years ago

“I can surely say that lightinthebox is the best thing l have ever Done absolutely great quality of goods l have already got over 100 people that l can call friends that have asked me about this and they r so pleased with there products I'm definitely going to shop more With u many thanks”

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Posted 2 years ago

“expect cheap products that may or may/ not work. You defo get what you pay for here”

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Posted 2 years ago

Dear customer, This is Megha, supervisor of customer service, Lightinthebox. I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly. I have created ticket # 102142497 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response. My pleasure to help you! Sincerely, Megha Customer Service Lightinthebox

Posted 2 years ago

“Brilliant seller great service 👏”

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Posted 2 years ago

“The advertisements are really well presented and provide a wealth of information about the products for sale! Well done!”

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Posted 2 years ago

“I had 2 items recently that were wrong in size asking for a code etc to return ,but Lightinbox said keep and we will refund the money. so I shall and take the items to a charity shop and hope someone likes them”

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Posted 2 years ago

“Love the clothes. Very warm and comfortable”

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Posted 2 years ago

“I love shopping online They selection isso vast. That you can buy from your own armchair without having to go out . From time of ordering you are kept update on where order is on the way to you.keep up the good work Teresa Ireland.”

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Posted 2 years ago

“Excellent company great product”

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Posted 2 years ago

“Good quality and service by keeping me up to date with orders I have placed”

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Posted 2 years ago

“Bought two items good quality and have ordered again.”

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Posted 2 years ago

“Excellent categories that were available with really fast delivery, they were all as described when delivered. Always exciting items of clothing and footwear and the T-shirts are extremely entertaining.”

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Posted 2 years ago

“I love LightInTheBox! Great products which are good quality and reasonably priced!”

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Posted 2 years ago

“Excellent service 🥰”

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Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,280 reviews