LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,280 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,280 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Light n the box has the best quality clothes n gear st cheap prices there the best site around I've bin looking for cloths like dis for years lightn the box rvyhe best”

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Posted 2 years ago

“Beautiful shoes absolutely love them. Delivered as stated on timeline.”

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Posted 2 years ago

“I have found LightInTheBox to be an excellent company with excellent prices. All of my orders have been delivered & i have been very pleased with the quality of the items received.”

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Posted 2 years ago

“There is always room for improvement”

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Posted 2 years ago

“Loved my item perfect fit thank you so much 👍☀️”

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Posted 2 years ago

“Easy to deal with; Quality products.”

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Posted 2 years ago

“This is the first time that I have used LightinTheBox. I was so impressed with the time, from when I ordered, paid and received my goods. It was excellent!! The goods, that I bought are fantastic! When I need items I will definitely come to you again.”

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Posted 2 years ago

“Everything I have bought has been of a high standard and all sizes, have fitted correctly and a snuggly fit. Service and delivery has been always as stated and efficient. Always good service, and a high standard of all items bought, I recomend friends to look at their wide range of items querky and unusuall mens shirts, bright and different to make you smile, well worth buying.”

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Posted 2 years ago

“Very considerate sorted problems quickly and easily”

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Posted 2 years ago

“Great quality products and excellent service for all thanks”

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Posted 2 years ago

“cheap and nasty products and long delivery times”

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Posted 2 years ago

Dear customer, This is Megha, supervisor of customer service, Lightinthebox. I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly. I have created ticket # 102046842 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response. My pleasure to help you! Sincerely, Megha Customer Service Lightinthebox

Posted 2 years ago

“All brilliant,quality very good,prices amazing”

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Posted 2 years ago

“Good quality goods, keenly priced and tracked delivery”

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Posted 2 years ago

“Great service and the tracking information was great.product was great quality and fitted well.”

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Posted 2 years ago

“Brilliant thank you so much.”

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Posted 2 years ago

“I was sceptical at first, but I have ordered a few things now, and had great communication and tracking plus the items are of good quality.”

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Posted 2 years ago

“Quality goods at exceptional prices, the variety of items available through the website is unbelievable.”

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Posted 2 years ago

“Very pleased with my purchase good value for my money and site easy to get around”

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Posted 2 years ago

“Great site lot's of un usual products that are different and interesting you cannot get in the shops in Birmingham city centre. site lots of choice of different products. Good quick delivery and priced well.Quality products.”

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Posted 2 years ago

“Described as a winter sweatshirt, jumper etc, this is in fact, not really, a sweatshirt, it is just a thin overtop.”

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Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,280 reviews