LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,313 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,313 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can surely say that lightinthebox is the best thing l have ever Done absolutely great quality of goods l have already got over 100 people that l can call friends that have asked me about this and they r so pleased with there products I'm definitely going to shop more With u many thanks”

Helpful Report

Posted 2 years ago

“expect cheap products that may or may/ not work. You defo get what you pay for here”

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Posted 2 years ago

Dear customer, This is Megha, supervisor of customer service, Lightinthebox. I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly. I have created ticket # 102142497 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response. My pleasure to help you! Sincerely, Megha Customer Service Lightinthebox

Posted 2 years ago

“Brilliant seller great service 👏”

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Posted 2 years ago

“The advertisements are really well presented and provide a wealth of information about the products for sale! Well done!”

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Posted 2 years ago

“I had 2 items recently that were wrong in size asking for a code etc to return ,but Lightinbox said keep and we will refund the money. so I shall and take the items to a charity shop and hope someone likes them”

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Posted 2 years ago

“Love the clothes. Very warm and comfortable”

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Posted 2 years ago

“I love shopping online They selection isso vast. That you can buy from your own armchair without having to go out . From time of ordering you are kept update on where order is on the way to you.keep up the good work Teresa Ireland.”

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Posted 2 years ago

“Excellent company great product”

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Posted 2 years ago

“Good quality and service by keeping me up to date with orders I have placed”

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Posted 2 years ago

“Bought two items good quality and have ordered again.”

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Posted 2 years ago

“Excellent categories that were available with really fast delivery, they were all as described when delivered. Always exciting items of clothing and footwear and the T-shirts are extremely entertaining.”

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Posted 2 years ago

“I love LightInTheBox! Great products which are good quality and reasonably priced!”

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Posted 2 years ago

“Excellent service 🥰”

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Posted 2 years ago

“very nice goods and very fast service ,i have place another order so well done”

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Posted 2 years ago

“Always deliver on time, keep you up to date with tracking, great products, never been disapointed, very good prices, excellent quality, always prepared to help if you have any difficulty, very satisfied customer, I have recomended to people I know.”

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Posted 2 years ago

“items i have purchased on the site have been of very good quality and they are excellent value for the price paid.”

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Posted 2 years ago

“I'll write it when I receive my order orders. Thanks I will gladly send it then.”

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Posted 2 years ago

“I have ordered many items from light in the box over the last few years and I will continue to buy many more.”

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Posted 2 years ago

“great cosy”

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Posted 2 years ago

“It's a great service I received all my orders on time. And I love everything I ordered.”

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Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,313 reviews