LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,313 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,313 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

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“Everything I have bought has been of a high standard and all sizes, have fitted correctly and a snuggly fit. Service and delivery has been always as stated and efficient. Always good service, and a high standard of all items bought, I recomend friends to look at their wide range of items querky and unusuall mens shirts, bright and different to make you smile, well worth buying.”

Helpful Report

Posted 2 years ago

“Very considerate sorted problems quickly and easily”

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Posted 2 years ago

“Great quality products and excellent service for all thanks”

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Posted 2 years ago

“cheap and nasty products and long delivery times”

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Posted 2 years ago

Dear customer, This is Megha, supervisor of customer service, Lightinthebox. I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly. I have created ticket # 102046842 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response. My pleasure to help you! Sincerely, Megha Customer Service Lightinthebox

Posted 2 years ago

“All brilliant,quality very good,prices amazing”

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Posted 2 years ago

“Good quality goods, keenly priced and tracked delivery”

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Posted 2 years ago

“Great service and the tracking information was great.product was great quality and fitted well.”

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Posted 2 years ago

“Brilliant thank you so much.”

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Posted 2 years ago

“I was sceptical at first, but I have ordered a few things now, and had great communication and tracking plus the items are of good quality.”

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Posted 2 years ago

“Quality goods at exceptional prices, the variety of items available through the website is unbelievable.”

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Posted 2 years ago

“Very pleased with my purchase good value for my money and site easy to get around”

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Posted 2 years ago

“Great site lot's of un usual products that are different and interesting you cannot get in the shops in Birmingham city centre. site lots of choice of different products. Good quick delivery and priced well.Quality products.”

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Posted 2 years ago

“Described as a winter sweatshirt, jumper etc, this is in fact, not really, a sweatshirt, it is just a thin overtop.”

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Posted 2 years ago

“Love you're selection of products but one problem i have they are smaller than the irish sizes leggins 2xl was only size 12 i wanted size 16 apart from the size they were very good quality Will give them to someone pity i would have loved them”

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Posted 2 years ago

“Always Deliver goods in time , always fit , great items n prices , one very happy returning customer D Rowlands 👌”

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Posted 2 years ago

“Great Christmas purchases made in the last month. 3 of the 4 items delivered very fast. Quality excellent. As always terrific value.”

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Posted 2 years ago

“I've used this site a few times now, and although I was a bit apprehensive at first, I will be using this site a lot more from now on, he itemsni have received have been excellent, and exactly as i expected them to be, I highly recommend it.”

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Posted 2 years ago

“Great communication and great products 👏”

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Posted 2 years ago

“Good quality products and easy to us app Quick delivery”

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Posted 2 years ago

“The stuff came very quickly I did not expect it so soon .”

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Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,313 reviews