LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,280 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,280 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“your service is great but the wig i recieved sheds hair quicker than my own and im on chemotherepy . im sure it will settle down soon.thankyou anyway i will still be using your company.”

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Posted 2 years ago

“I found it easy to find the items I was looking for,and ordering them .The service is very good and the product perfect.”

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Posted 2 years ago

“I recently purchase a pink jacket from this website and its absolutely beautiful very warm and cosy. Would recommend if anyone thinking of purchasing.”

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Posted 2 years ago

“Lovely unique clothing, fabulous prices, excellent customer service, highly recommend. Superb company”

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Posted 2 years ago

“Very pleased with the goods I have received from you, I will be ordering again.”

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Posted 2 years ago

“Very pleased with golf purchases”

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Posted 2 years ago

“Beautiful jumper, lovely quality and fits perfectly.”

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Posted 2 years ago

“Quality of goods is good to very good-delivery time has improved a lot.”

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Posted 2 years ago

“Good quality product and quick reliable service”

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Posted 2 years ago

“Great service good quality products”

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Posted 2 years ago

“I was waiting for the usual long wait but was suprised to get the parcel within the specified time frame. Said parcel was wrapped securely and intact. item was a good fit and good value for money.”

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Posted 2 years ago

“Have enjoyed looking at all items and getting things I need for Christmas thank you”

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Posted 2 years ago

“Good style and efficient company dealing with a good product.”

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Posted 2 years ago

“Love the selection of products which are advertised at a competitive price and are of a good quality Marketing is a problem and beware the tsunami of emails which follow the smallest interest - one a week wd be a huge improvement”

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Posted 2 years ago

“Good products, quick delivery and value for money”

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Posted 2 years ago

“I received my order in time and the material is so good”

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Posted 2 years ago

“I'm not happy! NEVER AGAIN.”

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Posted 2 years ago

Dear customer, This is Megha, supervisor of customer service, Lightinthebox. I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly. I have created ticket # 101859359 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response. My pleasure to help you! Sincerely, Megha Customer Service Lightinthebox

Posted 2 years ago

“I love your clothes.”

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Posted 2 years ago

“litb have away delivered on time with quality good and the fit is great and the fact they use the royal mail is great as if a courier im not too sure about getting my goods on time”

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Posted 2 years ago

“LightinTheBox is definitely the best online shopping available. The list of goods available is unending, all of which is first-class quality. I have never waited more than 2 weeks for any orders and everything has been packed expertly. Give yourself a treat...order your winter sweaters from LightinTheBox !!”

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Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,280 reviews