LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,307 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,307 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

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“good item and price was write , fab”

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Posted 2 years ago

“I was pleased with my recent purchases & the quality , just waiting for my next order to arrive.”

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Posted 2 years ago

“Very good material”

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Posted 2 years ago

“I have been very satisfied with all the things That I have had from LightinTheBox and i would recommend it to anyone.”

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Posted 2 years ago

“Great prices and quick delivery products brilliant”

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Posted 2 years ago

“So many fabulous designs to browse through; I could do with some more wardrobe space!”

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Posted 2 years ago

“Love the shop. Thanks”

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Posted 2 years ago

“excellant quality good value would recomend people to see this for themselves ive been ordering for awhile now and everything ive bought is always delivered on time and packaged well a fab site”

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Posted 2 years ago

“Great the way the points add up”

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Posted 2 years ago

“Not pleased with recent purchase. Goods did not match description”

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Posted 2 years ago

“Good products”

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Posted 2 years ago

“Generally I have found this site to be very good. Most of the items are different and well maintained. Some sizes need careful planning but overall excellent service and assistance. Thank you”

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Posted 2 years ago

“Items good value, sizing can be confusing tops ordered at same size aren't always and prices not always in gbp but makes life interesting many thanks”

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Posted 2 years ago

“I was hesitant to risk any kind of purchase from yet another internet company but I gambled and it paid off for me. Good price product and service. Sizes are as described and quality is good I've bought a couple of full zip hoodies which wear and wash well, I've even bought 3 of my grandchildren a hoodie each and they love them so much that they are never in the wash basket they hardly ever take them off”

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Posted 2 years ago

“The goods I ordered were unsuitable. Light in the Box provided an easy solution to the slightly difficult process of returning them. Good customer service from this company. Thankyou.”

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Posted 2 years ago

Dear customer, This is Megha, supervisor of customer service, Lightinthebox. I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly. I have created ticket # 102334514 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response. My pleasure to help you! Sincerely, Megha Customer Service Lightinthebox

Posted 2 years ago

“Light In The Box Is An Excellent Website I Have Purchased Clothes Of High Quality From Them I Shall Continue To Do So”

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Posted 2 years ago

“Found the ordering process easy and efficient. The delivery time is prompt. The Goods ordered were of good quality. I will use Light in the Box again and am happy to recommend them.”

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Posted 2 years ago

“Even if buy clothes or shoes is always good quality and true size !”

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Posted 2 years ago

“Their products are very good quality. My son has purchased a few items from them and I ordered for the first time at Christmas. I am very pleased with the t-shirt I bought.”

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Posted 2 years ago

“great site, quick delivery and items were perfect. would definetely use again.”

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Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,307 reviews