LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,313 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,313 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality, great designs, good value for money.”

Helpful Report

Posted 3 years ago

“Excellent products all delivered and in excellent condition. I would recommend Light In The Box with a 5-star rating.”

Helpful Report

Posted 3 years ago

“Good value product made well.”

Helpful Report

Posted 3 years ago

“Having only recently discovered LightInTheBox, I am totally converted. I made some purchases, and astonishingly, everything arrived promptly, well packaged, and above all, the quality of products are amazing. I'm converted. Good job everyone.”

Helpful Report

Posted 3 years ago

“Good clothes, good price, good service”

Helpful Report

Posted 3 years ago

“the quality is good delivery a bit slow only had one jacket that was not the correct size”

Helpful Report

Posted 3 years ago

“They were very fast perfect”

Helpful Report

Posted 3 years ago

“I enjoy looking at the items on the Light in the Box website. Quite a lot of them are also on other web sites, so I'm careful to campare prices before making any purchases. I find the photos and illustrations very bad at portraying what things really look like so I won't buy anything that hasn't got a clear up to date photo. Most of the things I've bought have been good but I have run into difficulties when I've been dissappointed and want to return items for a refund.”

Helpful Report

Posted 3 years ago

“Great jacket, good value for money and sizing as stated. Quite creased on arrival due to method of packaging but managed to steam wrinkles out.”

Helpful Report

Posted 3 years ago

“VERY SLOW DELIVERY.”

Helpful Report

Posted 3 years ago

“good service have never let me down”

Helpful Report

Posted 3 years ago

“A reliable company that keeps customers informed every step of the way of their orders. Actual arrival of goods from date of order is a bit slow, but they do arrive in the end. thank you”

Helpful Report

Posted 3 years ago

“Good Quality T Shirts Reasonably fast delivery”

Helpful Report

Posted 3 years ago

“I find Lightin the box to have a great selection of clothing which is the area the I usually purchase. Also your delivery is quick and on time. There was one time when my order was delayed but you kept me informed of the arrival date regularly which I very much appreciated. I have no hesitation in using you many times and have often recommended you to others.”

Helpful Report

Posted 3 years ago

“Fast delivery”

Helpful Report

Posted 3 years ago

“Very happy with my new wigs they are exactly what I ordered in colour and style and didn't take long to arrive.”

Helpful Report

Posted 3 years ago

“Lovely phone case very happy”

Helpful Report

Posted 3 years ago

“Prices are very good”

Helpful Report

Posted 3 years ago

“I am delighted with my order.”

Helpful Report

Posted 3 years ago

“I like the products and the anticipation delivery is accurate.”

Helpful Report

Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,313 reviews