LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,225 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,225 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love this site, will always buy here 1st.”

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Posted 3 years ago

“Brilliant t-shirt and great value”

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Posted 3 years ago

“Good merchandise, price point, delivery service and website.”

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Posted 3 years ago

“Very happy with the dress i ordered, so much i have ordered another one”

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Posted 3 years ago

“Perfect service with quality products.”

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Posted 3 years ago

“Great site highly recommend it”

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Posted 3 years ago

“Very happy with products thsnks”

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Posted 3 years ago

“I am pleased with the jacket and have had quite a few complements when wearing it out.”

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Posted 3 years ago

“This company is working on the up and up with their good prices and quality goods. I highly recommend them, give them a try.”

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Posted 3 years ago

“Fast delivery, quality materials used, happy with my first order will be ordering again.”

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Posted 3 years ago

“Tops were excellent quality and sizes were spot on.”

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Posted 3 years ago

“Good product right size as ordered Verily quick delivery. All in all very pleased with order.”

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Posted 3 years ago

“exactly what i wanted. great service. highly recommend.”

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Posted 3 years ago

“I am impressed with the quality of the rainbow dress, and will certainly purchase in future. As a size guide for UK customers, in my opinion, a large size equates to size 16. I was impressed with tracking information too.”

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Posted 3 years ago

“I ordered two items for my wife to go on holiday with Ordered online and payed them, a while later light in the box contacted me to say one of the items was unavailable, they refunded the money for the item and sent the other, I contacted light in the box on several occasions regarding delivery time and every time they responded in a very short time . I would certainly recommend Light in the box and I will be using them again. 10/10 to them.”

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Posted 3 years ago

“The whole process was easy, from start to finish. Great products at affordable prices. Fantastic tracking info”

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Posted 3 years ago

“Five star company and I was pleasantly surprised by the quality..as I paid so little for them. Size as stated.five star from me. Thankyou”

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Posted 3 years ago

“I was pleased with the purchase of my tee shirt the print and the quality is really good. Would recommend this company to friends And will buy again sometime in the future.”

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Posted 3 years ago

“So pleased with my maxi dress.So comfortable.Good quality.Also not expensive.Thank you so much.x”

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Posted 3 years ago

“Fantastic trainerslove them”

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Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,225 reviews