LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,197 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,197 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered pugg boots for my dog , they feel amazing good quality too . I will continue to order from here for things that I may need in the future, they also keep you informed about your order which is a great help especially if your at work im definitely recommended this site to anyone”

LightInTheBox 5 star review on 25th January 2022

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Posted 3 years ago

“My first time purchasing on LightinTheBox was a fairly pleasant experience. I found the designs of the clothing to be original and unique designs also good quality clothes. I found the prices to be very reasonable also the delivery times to be very reasonable too. I highly recommend this site for anyone looking for a bit of a difference in style of clothing. Big up LightInTheBox!”

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Posted 3 years ago

“Great items you would not find in the high street, great colours and styles.”

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Posted 3 years ago

“I always get what I order in good condition and on time at a good price”

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Posted 3 years ago

“Excellent shopping experience with Light in the Box. Good quality items delivered promptly”

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Posted 3 years ago

“Good quality product , need to order larger size than normal but the garment is really warm and practical and taking into account the fact that I needed two sizes larger than normal fits very well.”

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Posted 3 years ago

“So realiable and these are type of pupils we need to work with them.”

LightInTheBox 5 star review on 18th January 2022

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Posted 3 years ago

“The saddle cover is excellent. It looks good and is comfortable. I would recommend it.”

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Posted 3 years ago

“Jumper arrived on time,, exactly as described , fabulous color ( green) size perfect, thank you .”

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Posted 3 years ago

“Very pleased with my purchase, colour is great drapes well n lovely quality, will be back for more”

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Posted 3 years ago

“Get buying it's very good quality merchandise carnt fault anything about the site or communications it's brilliant”

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Posted 3 years ago

“Customer service is amazing. I wanted to send back the dress but they offered reward to me. I can use it for my next shopping. I love this online shop. They have many fantastic dresses. My yellow dress is perfect for my next trip to Punta Cantara. I recommend to everyone to use this online shop. Ladies!!! It's your online shop! Cheap and fantastic dresses! Don't miss out!”

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Posted 3 years ago

“Dresses and jewellery I have bought from light in box are very good .”

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Posted 3 years ago

“Really happy with item I purchased from this website. Arrived after a slight wait but it was Christmas period. Item as described and pictured”

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Posted 3 years ago

“Beautiful, just as stunning as in the picture. Great for a special occasion”

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Posted 3 years ago

“Excellent service and quality”

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Posted 3 years ago

“Very quick and easy to order items.”

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Posted 3 years ago

“Good quality products which arrived within quoted timescale.”

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Posted 3 years ago

“I have found Lightinthebox to be very professional and competent. Their products are top rate and my orders have always arrived extremely quickly and discreetly packaged. I am very happy with them and would have no problem recommending them to others.”

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Posted 3 years ago

“Bought three t shirts. Great price, love the prints. Very comfortable and good quality.”

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Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,197 reviews