LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,250 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,250 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the best sites ever to buy safely and easily and delivery is good, thank you”

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Posted 3 years ago

“its look very nice, what a great project, i love this”

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Posted 3 years ago

“I recommend this online store.please see thier website www.lightinthebox.com.i always recommend”

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Posted 3 years ago

“its great.. i realy love it..”

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Posted 3 years ago

“Best online shopping website”

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Posted 3 years ago

“individual style, helpful company to deal with”

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Posted 3 years ago

“first time shopping with Lightin the box i all i can say is very well done on every count, could not fault in any way”

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Posted 3 years ago

“Hi got your sofa covers in green fabulous transformation of my two sofas”

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Posted 3 years ago

“I collect my order I AM VERY VERY HAPPY THANKS”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“Very good customer service with brilliant regular update”

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Posted 3 years ago

“Great website with so much choice. I purchased a great phonecase & from placing the order right through to delivery I was able to track where my order was up to. Case was great quality & perfect fit”

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Posted 3 years ago

“The items i purchased were very good quality and fitted very well, it was worth the wait for the delivery, i will use the seller again”

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Posted 3 years ago

“Absolutely perfect”

LightInTheBox 5 star review on 1st March 2022

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Posted 3 years ago

“Kept up to date with delivery progress. Dresses arrived as planned and look great!”

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Posted 3 years ago

“excellent product and excellent team got my order deliverd in right time .all the items were of high quality as it was promised .keep it up team.”

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Posted 3 years ago

“Pelayanan sangat bagus, harga sesuai, pengiriman cepat, dan untuk pengembalian barang atau uang mudah dan cepat.”

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Posted 3 years ago

“They are a trustworthy company that delivers its goods on time. The items are of high quality, and the purchase process is simple and safe. From personal experience, I highly recommend it.”

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Posted 3 years ago

“Excellent service and quality items”

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Posted 3 years ago

“Excellent quality with an excellent price. I have no hesitation in recommending LightInTheBox.”

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Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,250 reviews