LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,285 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,285 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Enjoyed shopping with LightInTheBox. One order arrived and I'm really pleased. Two more orders on the way 😊 Thank you”

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Posted 4 years ago

“My wife and I ordered clothing for the first time and depending on the longevity it won't be the last time My shirts all fit perfectly and seem to be a good quality material as are my wives. Along with the fact they were very well priced and delivered in good time means I am a very satisfied customer”

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Posted 4 years ago

“Excellent service. Goods arrived before expected.”

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Posted 4 years ago

“Well. What can I say. Every order that I have made, I have been satisfied. If my order was boots I have been happy in the colour and the quality of the boots. With every order I have been delighted. Thank you very much.”

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Posted 4 years ago

“I am so happy with everything I have bought, I have sent nothing back, value for money, quality goods, just as advertised, from towels to bath mats,shower curtains, elephant hooks and some lovely silly things, thank you will shop again.”

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Posted 4 years ago

“Excellant thanknyou xc”

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Posted 4 years ago

“Received some of my orders and happy with them fit's great, ordered more items can't wait for them to arrive.”

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Posted 4 years ago

“I got a top from light in the box and it was excatly like on the model. ive now ordered 4 new tops and so looking forward to receiving them”

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Posted 4 years ago

“Excellent product thanks very much I would like to do business with your company again in the future”

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Posted 4 years ago

“Love my purchase, good delivery time. Will order again”

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Posted 4 years ago

“Great service and kept me updated with the shipping all tge way”

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Posted 4 years ago

“Love shopping with light in the box,great value,good service,99% of items are fine,only have a slight problem with delivery times,wish they could standardize sizes.”

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Posted 4 years ago

“The bag I ordered was the most beautiful bag I've ever seen. I have ordered again and look forward to receiving my next item.”

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Posted 4 years ago

“Love shopping here. Good quality goods, and at very good prices. I love everything that I've purchased.. And, I'd recommend anyone yo buy from here.. No regrets whatsoever. Service is great, too. Amy”

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Posted 4 years ago

“Bought a super hooded cardigan .excellent quality and fits as advertised.”

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Posted 4 years ago

“I have used LightInTheBox a couple of times now and have to say they've been great. The tracking system appears to be a bit all over the place but no worries, from China the products arrived in just over a week to the UK. A cycling jersey was exact to size and excellent condition, and a bike phone holder was light and sturdy. Both items were quality and incredibly cheap even with postage. I will no doubt be doing a lot more shopping with them.”

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Posted 4 years ago

“I recently purchased a powder blue delicately decorative shift dress and sheer chiffon long jacket, to wear to my sons forthcoming wedding. It was absolutely beautiful ! Using the measurements on their Size Guide, l didn’t quite match up to their sizes, so l gingerly opted for the next size up. (Eg lm a busty UK 18-20, but their size 20-22 fitted me fine, as their 16-18 would have been overall too small) It fits wonderfully! The green summer dress, l purchased for my friend, has yet to be given as a gift. The shipping took a little while and did arrive quite creased as no tissue paper in-between the folds. Being so delicate, l had to cautiously use a very luke warm iron- on an initial less noticeable area of both dress and jacket. Jacket is slightly a different colour than dress but still matches. Probably could do with maybe a discrete popper stud, to keep fronts together neatly - as they tend to float and fall open a tad too much whilst walking. Other than that a glowing 19 out of 20 given 👍🏻”

LightInTheBox 5 star review on 7th April 2022

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Posted 4 years ago

“I bought 3 pairs of waffle leggings. Very warm and comfy and arrived really quickly too!”

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Posted 4 years ago

“Great service. Like my items. However if you are tall, be mindful, in buying trousers.”

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Posted 4 years ago

“Excellent quality and value, would definitely recommend to friends”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,285 reviews