LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,197 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,197 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“its great.. i realy love it..”

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Posted 3 years ago

“Best online shopping website”

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Posted 3 years ago

“individual style, helpful company to deal with”

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Posted 3 years ago

“first time shopping with Lightin the box i all i can say is very well done on every count, could not fault in any way”

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Posted 3 years ago

“Hi got your sofa covers in green fabulous transformation of my two sofas”

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Posted 3 years ago

“I collect my order I AM VERY VERY HAPPY THANKS”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“Very good customer service with brilliant regular update”

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Posted 3 years ago

“Great website with so much choice. I purchased a great phonecase & from placing the order right through to delivery I was able to track where my order was up to. Case was great quality & perfect fit”

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Posted 3 years ago

“The items i purchased were very good quality and fitted very well, it was worth the wait for the delivery, i will use the seller again”

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Posted 3 years ago

“Absolutely perfect”

LightInTheBox 5 star review on 1st March 2022

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Posted 3 years ago

“Kept up to date with delivery progress. Dresses arrived as planned and look great!”

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Posted 3 years ago

“excellent product and excellent team got my order deliverd in right time .all the items were of high quality as it was promised .keep it up team.”

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Posted 3 years ago

“Pelayanan sangat bagus, harga sesuai, pengiriman cepat, dan untuk pengembalian barang atau uang mudah dan cepat.”

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Posted 3 years ago

“They are a trustworthy company that delivers its goods on time. The items are of high quality, and the purchase process is simple and safe. From personal experience, I highly recommend it.”

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Posted 3 years ago

“Excellent service and quality items”

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Posted 3 years ago

“Excellent quality with an excellent price. I have no hesitation in recommending LightInTheBox.”

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Posted 3 years ago

“Pleased to receive these items. Look good, as in pictures in the app. Received in good time.”

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Posted 3 years ago

“Lovely stuff they have great fit but make sure you order the right size just look at the chart and you can’t go wrong you will love the things and price is good to.”

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Posted 3 years ago

“This dress and jacket came quickly. I did go up I size and it fits perfectly. Made well. It came a bit screwed up but I've pressed it and that was fine.”

LightInTheBox 5 star review on 22nd February 2022

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Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,197 reviews