LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,313 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,313 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm always a bit sceptic about shopping clothes online as I had bad experience with many websites, but LightInTheBox is a 5 star website...clothes looks exactly as shown on pics, material and quality much better than I expected and delivery perfect...I got my order 2 days before expected date. All in all I'm one very satisfied customer who will definitely continue to shop from you 😊👍⭐⭐⭐⭐⭐”

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Posted 4 years ago

“all the goods i received were very good”

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Posted 4 years ago

“First time buying and I am so happy I recommend and will buy again.”

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Posted 4 years ago

“Good quality items fast delivery”

LightInTheBox 5 star review on 10th May 2022

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Posted 4 years ago

“Some lovely items and can be a really good price most of the time. I have spent a lot with light in the box so they must be doing something right. I just wish the good prices you see stay that way and stop changing. Sizing charts can be a little hit and miss of which I wouldn’t mind as I don’t buy expensive . Communication is always very good and I have had some good bargains. Thanks”

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Posted 4 years ago

“The clothes I ordered were really good quality and very soft if you have problems with clothes my husband said the look beautiful on me. I been looking again on the internet and I have quite a few items so me and go throw and choose together.”

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Posted 4 years ago

“Bought 7 dresses for holidays and I went by the size chart which turned out to be correct sizing on all dresses so I'm beyond happy with the sizing the price and quality of the dresses, which I'd found lightin the box sooner just bought another 10 dresses for granddaughter also received items in 10 days chuffed”

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Posted 4 years ago

“Excellent customer service. All problems dealt with quickly.”

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Posted 4 years ago

“Very helpful and professional good customer support”

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Posted 4 years ago

“Delivered On time and products were of good quality”

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Posted 4 years ago

“Quick service delivery, very helpful trying to resolve my complaint. I provided photos of my order to help our dialogue and this helped tremendously to come to a refund agreement.”

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Posted 4 years ago

“I'm very happy with the service in general. The product are good, worth the money. Delivery is good as well, doesn't take too long even when the items comes from the other side of the world. The tracking works fine, you always know when to expect your parcel. ANd the customer service is good as well, you always get an answer to your questions. All in all, I like LightInTheBox a lot :)”

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Posted 4 years ago

“Wonderful, I can find clothes that I don't always find”

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Posted 4 years ago

“LITB products are excellent quality at amazing prices. Delivery is reliable and not too long in the circumstances.”

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Posted 4 years ago

“I recommend the two dresses I bought to other customers - they fit well and material on both dresses is good quality. Delivery was right on time and very efficient. I am a satisfied customer. The images or photos of the dresses are exactly the same as shown online.”

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Posted 4 years ago

“Happy with the product i ordered good quality good fit recieved order week before due date 👍”

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Posted 4 years ago

“Arrived in a timely manner good value for the money”

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Posted 4 years ago

“I have purchased some super things from you recently.Feels great to wear these unique items. I know it takes a little extra time to deliver to UK, but boy is it worth it. Wonderful products ,great quality too. I love to browse your site. Difficult to not buy these items. I would give six stars if l could !!!! It puts a light in MY box.”

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Posted 4 years ago

“Excellent Quality, Excellent Fashion. Excellent price and delivery”

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Posted 4 years ago

“I am still waiting for the fascinator which was supposed to arrive 20th April still not received yet”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,313 reviews