LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,197 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,197 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lots of nice thing and reasonable prices”

Helpful Report

Posted 3 years ago

“The choice and quality was amazing for the price of the clothes Ian continuing to use lightinthebox and I am eagerly awaiting the delivery of my third order”

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Posted 3 years ago

“Quality materials and was what I ordered exactly”

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Posted 3 years ago

“Excellent quality. Brilliant service with them and the royal mail 👏”

LightInTheBox 5 star review on 16th March 2022

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Posted 3 years ago

“These dresses are good quality and fit lovely fast delivery I am really please with my order and will be ordering again thank you”

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Posted 3 years ago

“I ordered muscle toners and was pleasantly surprised not only did they arrive quickly but they are quality items that work the muscles, not only can you feel it you can see the muscles physically moving. Finally, their tracking system allows you to see where your package is at any given time”

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Posted 3 years ago

“Good, delivery data shorter than I expect”

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Posted 3 years ago

“Every time I order from Light in the Box, I know I'll be receiving goods of really excellent quality. As a committed cat-lover, I also know that Light in the Box provides a comprehensive choice of garments to please, with new items frequently being added to the collection. I've already recommended you to fellow cat-lovers and will continue to do so. I'm purring! 😺😺😺”

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Posted 3 years ago

“it is really an amazing online website to perform online shopping. Products rates are normal and easy to use. Really an amazing website.”

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Posted 3 years ago

“This is very amazing and best company. I really impressive with this company because i order some dress they give me 100% good service i recommend my all friends please join this website this is best site for online shopping.”

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Posted 3 years ago

“I really like the clothes that are sold there, very stylish but have an affordable price. Have bought a few from here and the quality of the clothes is really good. will order again later!! Xoxo ♥️”

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Posted 3 years ago

“Top notch service, great experience, would recommend this website”

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Posted 3 years ago

“This is the best shopping company I have ever seen before. I liked the way they give discounts on products and I liked the way they give time, greeting. I am really happy and satisfied with their products. This company has the best quality products. Thank you so much for giving an opportunity to be a part of the customer.”

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Posted 3 years ago

“The order came promptly and professionally packaged, thanks light in the box”

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Posted 3 years ago

“This is a very good platform for online shopping. There are highly quality products in minimum rate.”

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Posted 3 years ago

“This is a good service .i recommend this.they have good deliver service .i orderd my parcel and i got it .i recommend it”

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Posted 3 years ago

“I had a great experience shopping with your very beautiful looking store, and good prices and very good call centre , thank you for this professional”

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Posted 3 years ago

“One of the best sites ever to buy safely and easily and delivery is good, thank you”

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Posted 3 years ago

“its look very nice, what a great project, i love this”

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Posted 3 years ago

“I recommend this online store.please see thier website www.lightinthebox.com.i always recommend”

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Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,197 reviews