LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,280 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,280 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“Huge selection of quality clothing at very good prices.”

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Posted 2 years ago

“Great product. Quickly delivered. 5stars.”

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Posted 2 years ago

“Amazing quality and fast delivery definitely recommend 5*”

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Posted 2 years ago

“Easy access and order procedure online”

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Posted 2 years ago

“Love the items I bought, size good. Delivery good”

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Posted 2 years ago

“The t-shirt looks great on and the material is light weight and really soft. Very fast delivery, will definitely be buying from you again.”

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Posted 2 years ago

“The warning lights are really good very pleased purchased 2”

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Posted 2 years ago

“Never got both my orders not happy I’d paid with PayPal so I thought I would receive my order so I’m going to request a refund”

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Posted 2 years ago

Dear customer, This is Slava, supervisor of customer service, Lightinthebox. I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly. I have created ticket # 101173223 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response. My pleasure to help you! Sincerely Slava Customer Service

Posted 2 years ago

“I am very pleased with items received from LightinTheBox,thank you. Delivery is prompt & efficient”

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Posted 2 years ago

“This was a very fast and speedy delivery, couldn’t recommend them enough. The dress is of excellent quality too. Lovely material and strong, beautiful colours and fit is perfect too.”

LightInTheBox 5 star review on 18th July 2023

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Posted 2 years ago

“I am satisfied with the order. Only the iron I received seems to have been tested because it was wet and the container was wet. The plastic is also scratched. Doesn't look brand new.”

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Posted 2 years ago

“Disappointed with goods-not good size on dress and sandal straps not long enough to do up properly.customer service not good as I wanted to return them but was not satisfied with response.Wasted £50 but will not buy from you again”

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Posted 2 years ago

“I am very happy with my recent purchases from LightInTheBox. The quality of the products is really good and the selection of styles is great. Peter”

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Posted 2 years ago

“I have only recently discovered Light in the box . I have purchased some amazing Men’s Shirts , T Shirts and pants . They r good quality and quick delivery.”

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Posted 2 years ago

“Good service, arrived in good time, items fit well.”

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Posted 2 years ago

“So far so good 👍”

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Posted 2 years ago

“I have been very happy with my purchases”

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Posted 2 years ago

“all that i have bought have been great quality and delivered on time”

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Posted 2 years ago

“I was a bit nervous about using this company for the first time but was pleased with the service and the product. The item arrived in good time and was exactly as described and pictured. Very good value for money.”

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Posted 2 years ago

“Amazing quality for such low prices. I fitted out my son and husband in summer linen that was affordable. They look like models!”

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Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,280 reviews