LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,186 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,186 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great shop!!!!”

Helpful Report

Posted 2 years ago

“I ordered this dress for my sons wedding.It didn’t take long at all about 2wks When it arrived I was so excited to try it on it fitted perfectly.I can honestly say that I am really thrilled with the dress.”

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Posted 2 years ago

“Good service and always prompt also everything I have had as been perfect thanks”

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Posted 2 years ago

“Great place to shop for all the family. Very satisfied with all purchases”

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Posted 2 years ago

“Very pleased with gloves”

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Posted 2 years ago

“Ordered 3 dresses, which arrived 8 days after ordering. All were beautiful, good quality, and I am so happy I found this shop! Thanks so much! Highly recommend the shop and products !!! Have already placed more orders !!!”

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Posted 2 years ago

“This is one of the best bathmats I have ever seen! The panda design is absolutely adorable and I intend to buy the matching brown bear as soon as I can :)”

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Posted 2 years ago

“Great quality and fit they look good”

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Posted 2 years ago

“Good prices shirts and top reasonable quality in view of the prices”

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Posted 2 years ago

“good fit trousers very comfortable”

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Posted 2 years ago

“Perfect price and quality with good delivery. Ideal gifts for the unusual person”

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Posted 2 years ago

“Bought a great watch - Brilliant Value and looks fantastic”

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Posted 2 years ago

“Much higher quality clothing than I expected.”

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Posted 2 years ago

“This shop is really fast. And I like their customer service. That is why I like to make reviews of my purchases. It really helps me to make choices.”

LightInTheBox 5 star review on 9th May 2023

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Posted 2 years ago

“Beautiful clothing at fantastic prices, love this website”

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Posted 2 years ago

“Excellent product, just as described in the advert but perhaps even better quality than expected. Worth it especially for the very reasonable price.”

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Posted 2 years ago

“Very good company item sent when they said I was informed of all movement of my goods will use this company again without fear many thanks.”

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Posted 2 years ago

“A little doubtful initially as had not used this company before but need not have worried. Everything went perfectly and when the goods arrived they were even better than the pictures and the sizing was perfect. Will certainly use this company again.”

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Posted 2 years ago

“Dress arrived quickly, fits well, great value!”

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Posted 2 years ago

“Affordable clothes for each season.”

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Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,186 reviews