LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,247 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,247 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“everything ok.good quality fast delivery.more choice of colours”

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Posted 2 years ago

“Great designs and easy care fabric make these garments popular with lazy folks luke me that play golf etc.”

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Posted 2 years ago

“The messenger bag is very convenient and useful, good value and small.”

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Posted 2 years ago

“I’m so happy with my purchase from LightInTheBox , it’s a 10 out of 10 from me”

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Posted 2 years ago

“This a lovely dress material is nice and pink is lovely just right for my holiday”

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Posted 2 years ago

“Very efficient”

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Posted 2 years ago

“My shoe purchases have been of a very high quality and excellent value. The delivery time was likewise a very prompt service. I highly recommend LightInTheBox for quality and value for money.”

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Posted 2 years ago

“great website, good pricing and products delivery is prompt and good”

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Posted 2 years ago

“I love how they manage to get my dress arrive earlier than expected!”

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Posted 2 years ago

“Great company, pricing is good as is the quality of the goods and having a great delivery service”

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Posted 2 years ago

“Delighted with all four of my purchases,good quality and value for money. Happy with the sizes as suggested by the company. No problems at all.”

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Posted 2 years ago

“I am Very Happy Grand Thanks”

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Posted 2 years ago

“Absolutely love my purchases. Great complement always. Wash really well”

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Posted 2 years ago

“I have shopped with LightInTheBox box, I have bought goods for me my daughter and me wife an lots of car bits and I received everything some were quicker than expected and like Royal Mail some were slower but got to me in the end LTB 100% from me Dale”

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Posted 2 years ago

“Excellent choices. Great value for money. Very good quality products. You will not be disapointed.”

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Posted 2 years ago

“Happy with all purchases we have received.”

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Posted 2 years ago

“I have used light in the box previously and never had a problem. Clothes were good size and colour matched with the picture on the site. Good delivery and customer service was excellent if I had a problem. I will be using them again in the future. I am very satisfied with my dealings with this app/website.”

LightInTheBox 5 star review on 23rd May 2023

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Posted 2 years ago

“LightInTheBox To be honest I love it , just to shop get what I want , the lovely thing is to get flash sales , that’s what I like about it , it’s not over priced to shop at LightInTheBox , good service good products , shop for anything without moving , I have never treat myself as much too many nice things , I can honestly say I love it , Thankyou”

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Posted 2 years ago

“I would give LightinBox for every product I have bought from them. The item has always come in time and has always been exactly as described. I have saved so much money buying through LiightinBox. Fantastic company.”

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Posted 2 years ago

“Over the pass four months I have brought a number of polo shirts and they a great good design and great value they are also a true fit would recommend to anyone .”

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Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,247 reviews