LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,247 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,247 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product. I don't know who, but personally I really like it and I'm very happy. Super class!!!”

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Posted 2 years ago

“I'm glad to shopping with you. Every thing what I buy from you is excellent. Thank you”

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Posted 2 years ago

“Lovely clothes, and great sizes too. I am a large lady but your XXL4 fits perfectly. Reliable service as well.”

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Posted 2 years ago

“Very pleased with this company so far orders have been just over a week to deliver & prices are great”

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Posted 2 years ago

“Very good product, look and feel very nice and was a good service”

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Posted 2 years ago

“Clothes from here are good and true to size”

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Posted 2 years ago

“Nice shirt. Lovely materials and great slogan”

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Posted 2 years ago

“Hi I was very happy with the tee shirt my friend loved it and it soon arrived thankyou so much”

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Posted 2 years ago

“Very efficient service with regular delivery communication. There are alot of choices to pick from the site and there is something for everyone.”

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Posted 2 years ago

“I’m very pleased with my skirt it’s very lovely an I love the colour”

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Posted 2 years ago

“Great shop!!!!”

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Posted 2 years ago

“I ordered this dress for my sons wedding.It didn’t take long at all about 2wks When it arrived I was so excited to try it on it fitted perfectly.I can honestly say that I am really thrilled with the dress.”

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Posted 2 years ago

“Good service and always prompt also everything I have had as been perfect thanks”

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Posted 2 years ago

“Great place to shop for all the family. Very satisfied with all purchases”

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Posted 2 years ago

“Very pleased with gloves”

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Posted 2 years ago

“Ordered 3 dresses, which arrived 8 days after ordering. All were beautiful, good quality, and I am so happy I found this shop! Thanks so much! Highly recommend the shop and products !!! Have already placed more orders !!!”

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Posted 2 years ago

“This is one of the best bathmats I have ever seen! The panda design is absolutely adorable and I intend to buy the matching brown bear as soon as I can :)”

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Posted 2 years ago

“Great quality and fit they look good”

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Posted 2 years ago

“Good prices shirts and top reasonable quality in view of the prices”

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Posted 2 years ago

“good fit trousers very comfortable”

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Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,247 reviews