LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,225 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,225 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items arrived very promptly. Issue with one item supplier couldn’t fulfill order refund was issued immediately. When order arrived one item was poor quality and fit. Again solution provided by supplier put forward and problem resolved.”

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Posted 2 years ago

“They wer brilliant”

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Posted 2 years ago

“Great product. I don't know who, but personally I really like it and I'm very happy. Super class!!!”

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Posted 2 years ago

“I'm glad to shopping with you. Every thing what I buy from you is excellent. Thank you”

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Posted 2 years ago

“Lovely clothes, and great sizes too. I am a large lady but your XXL4 fits perfectly. Reliable service as well.”

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Posted 2 years ago

“Very pleased with this company so far orders have been just over a week to deliver & prices are great”

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Posted 2 years ago

“Very good product, look and feel very nice and was a good service”

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Posted 2 years ago

“Clothes from here are good and true to size”

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Posted 2 years ago

“Nice shirt. Lovely materials and great slogan”

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Posted 2 years ago

“Hi I was very happy with the tee shirt my friend loved it and it soon arrived thankyou so much”

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Posted 2 years ago

“Very efficient service with regular delivery communication. There are alot of choices to pick from the site and there is something for everyone.”

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Posted 2 years ago

“I’m very pleased with my skirt it’s very lovely an I love the colour”

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Posted 2 years ago

“Great shop!!!!”

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Posted 2 years ago

“I ordered this dress for my sons wedding.It didn’t take long at all about 2wks When it arrived I was so excited to try it on it fitted perfectly.I can honestly say that I am really thrilled with the dress.”

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Posted 2 years ago

“Good service and always prompt also everything I have had as been perfect thanks”

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Posted 2 years ago

“Great place to shop for all the family. Very satisfied with all purchases”

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Posted 2 years ago

“Very pleased with gloves”

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Posted 2 years ago

“Ordered 3 dresses, which arrived 8 days after ordering. All were beautiful, good quality, and I am so happy I found this shop! Thanks so much! Highly recommend the shop and products !!! Have already placed more orders !!!”

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Posted 2 years ago

“This is one of the best bathmats I have ever seen! The panda design is absolutely adorable and I intend to buy the matching brown bear as soon as I can :)”

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Posted 2 years ago

“Great quality and fit they look good”

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Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,225 reviews