LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,307 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,307 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

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“Different types of goods available here cost is comparatively less between normal shopping. And wide choosing options , for shopping this platform .so this is a great shopping platform and it is really good.”

Helpful Report

Posted 4 years ago

“I am very pleased with online shopping. I can manage my time and also they have good quality products.”

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Posted 4 years ago

“Wow, I love Light In the box prices, I’m not sure on quality yet”

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Posted 4 years ago

“best quality product ever”

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Posted 4 years ago

“I like this online service the most, I have received your delivery very nicely and very quickly. And the quality of the product seemed very good to me.”

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Posted 4 years ago

“Your project is very nice i like your project and work i' very impressed”

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Posted 4 years ago

“It is very good sir”

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Posted 4 years ago

“One of the best online shopping places I've ever shopped. Their service is top-notch. On my first order, I even got a discount! And even though pandemic going on, they delivered the product and with very much maintaining safety precautions. Highly recommended!”

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Posted 4 years ago

“A useful review includes enough detail to give others a feel for what happened. Potential customers want to know more than that someone else was happy. They want to know what exactly they liked so that they can gauge whether it aligns with their own preferences. Just compare this review of a Dominos”

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Posted 4 years ago

“To be honest I am a customer of this. There are some shortcomings in customer support. At the moment it is the No1 online shopping site. Thank you so uch for your service and i highly recommended.”

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Posted 4 years ago

“This is an amazing to use light in the Box(io) i really recommend this app to install.”

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Posted 4 years ago

“Amazing project..the customer service was so hopefull..”

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Posted 4 years ago

“She is parfat alows pepole of the stenta”

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Posted 4 years ago

“Loved this online store so much, they gave me best quality of product that I have been ordered. The shipment is fast and secured, Next I will order some more”

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Posted 4 years ago

“This service is much bigger and more efficient than I have thought. It takes a very short time to deliver the homes of the good and safely. Items can be easily taken to home. No damage was done even while transporting the goods home. Thank you.”

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Posted 4 years ago

“Wow, I love Light In the box prices, I’m not sure on quality yet. This is my first purchase. A later review will follow for their wig quality once mine has a arrived.”

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Posted 4 years ago

“Very good project, i like this project.”

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Posted 4 years ago

“The best project I've ever seen♥♥♥”

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Posted 4 years ago

“If I can give less than a star a would. I bought matching christmas outfits for myself, partner, toddler and newborn. Website said everything was in stock. I spent $180 Australian dollars for low quality rubbish. I had booked expensive photoshoot with a photographer and the day they were going to ship my order (which took a while) they refunded me for my newborns outfit and sent it off the same day. I wrote back I didn’t want it as I needed the newborn included! Who has a matching christmas photoshoot for their newborns first Christmas without his outfit? Ridiculous! I wrote to them, but of course they didn’t care as they had my money and wrote a 2 weeks later after I received their crappy clothes from china! There has been insconsistent back and forth communication. They are being VERYYY difficult on a refund and making it very hard. There is no way this greedy Chinese thieves will return our money. We are now forced to try and make one to mimick the colours at least so it looks like he’s included. Absolutely ridiculous and robbery. Don’t use them! They are dodgy as hell. Never again! Serves me right dealing with the greedy Chinese.”

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Posted 4 years ago

“I ordered a pantsuit to wear to a special occasion in dec, shipping was fast, no problem but … 1st the material had a weird smell when I opened, 2nd sizing was way off, too was way too small, pants were huge, contacted company to get a refund/return product, 1st website is very confusing trying to figure out how to return, they are quick in returning emails, 2nd I was told no returns on this pantsuit cause it was “special made”, not for me it wasn’t!, 3rd we are at the point in communications of them refunding half my money,!I told them don’t bother, I will dispute this purchase with my CC, do not do business with his shady website, don’t waste your time/money!!!!”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,307 reviews