LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,313 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,313 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

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“I am very impressed with the services of LightInTheBox. I would highly recommend them.”

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Posted 3 years ago

“I'm happy with all my purchases. But my next purchase of shoes I'll order a half size bigger. 39.5 instead of 39 Thank you Shein.”

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Posted 3 years ago

“I am Very Happy Grand Thanks”

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Posted 3 years ago

“I am very happy with the service and products on offer. I am very pleased with the faster shipping time frame and the reward incentives. I would highly recommend this site to everyone”

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Posted 3 years ago

“Absolutely love my purchases. Great complement always. Wash really well”

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Posted 3 years ago

“I have shopped with LightInTheBox box, I have bought goods for me my daughter and me wife an lots of car bits and I received everything some were quicker than expected and like Royal Mail some were slower but got to me in the end LTB 100% from me Dale”

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Posted 3 years ago

“Excellent choices. Great value for money. Very good quality products. You will not be disapointed.”

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Posted 3 years ago

“Happy with all purchases we have received.”

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Posted 3 years ago

“Order not received !”

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Posted 3 years ago

Dear customer, This is Slava, supervisor of customer service, Lightinthebox. I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly. I have created ticket # 29105476 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response. My pleasure to help you! Sincerely Slava Customer Service

Posted 3 years ago

“I have used light in the box previously and never had a problem. Clothes were good size and colour matched with the picture on the site. Good delivery and customer service was excellent if I had a problem. I will be using them again in the future. I am very satisfied with my dealings with this app/website.”

LightInTheBox 5 star review on 23rd May 2023

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Posted 3 years ago

“LightInTheBox To be honest I love it , just to shop get what I want , the lovely thing is to get flash sales , that’s what I like about it , it’s not over priced to shop at LightInTheBox , good service good products , shop for anything without moving , I have never treat myself as much too many nice things , I can honestly say I love it , Thankyou”

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Posted 3 years ago

“I would give LightinBox for every product I have bought from them. The item has always come in time and has always been exactly as described. I have saved so much money buying through LiightinBox. Fantastic company.”

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Posted 3 years ago

“Over the pass four months I have brought a number of polo shirts and they a great good design and great value they are also a true fit would recommend to anyone .”

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Posted 3 years ago

“I LOVE LightInTheBox. There is simply nowhere else that stocks the amazing variety of clothes in such a beautiful array of designs. 10/10 would recommend to anyone.”

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Posted 3 years ago

“A good service,nice quality”

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Posted 3 years ago

“Quality is good .range great. Customer service excellent.”

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Posted 3 years ago

“Great buy I will buy again 😃👍😁 great 👍 app and friendly staff”

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Posted 3 years ago

“I always have had a good experience with Light in the Box, their delivery times are getting faster, and their service has always been good.”

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Posted 3 years ago

“Great firm to do business with. Fast despatch times,quality goods,great customer service, 5 star all round service, will always use them.”

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Posted 3 years ago

“A great site lovely colours and style of clothes. Very good at keeping you informed of when order will arrive. Fit of clothes seem great will defintely continue to use. Seems a good reasonable price on most things and great I can use Pay Pal”

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Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,313 reviews