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LightInTheBox Reviews

3.8 Rating 9,206 Reviews
69 %
of reviewers recommend LightInTheBox
3.8
Based on 9,206 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 66%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Shaun Phillips
LightInTheBox 5 star review on 14th August 2024
Lorraine Tierney
428
Anonymous
Anonymous  // 01/01/2019
I just got my first order and I have one word WOW!!!! Love, Love, Love these cloths!! I had my doubts before I ordered because most sites plus size cloths are too small and I'm usually disappointment, but not this time!! The shipping was also really fast1 only took about 9 days to get to me. Love it!! I'll be back to buy more. For Sure!
Helpful Report
Posted 4 years ago
It is the best website. For online shipping I think this website is best. I use other online shipping website but somehow they cause me some problem but this website cant cause any problem.
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Posted 4 years ago
At first I was a bit on the fence but after making my first purchase on this website, I have to say it was a pleasant surprise and definitely exceeded my expectation. The shopping experience was smooth and you have a lot of cool features at your disposal and even the support team were so friendly. I'm definitely coming back soon. Thank you LightInTheBox.
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Posted 4 years ago
LightInTheBox is a very good online site to purchase your goods. Their service is very good and reliable. I highly recommended this online store. Thank you
Helpful Report
Posted 4 years ago
There delivery service is too Fast..and there refund is also too Fast. All i can say that there service is too good than others.. thank you.
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Posted 4 years ago
I have been very happy so far with my purchases. Items very nice for the price. Will definitely use again.
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Posted 4 years ago
It is a very useful and benificial website i have ever seen.However it is very important website for those people who are interested in IT sector.It is very helpful for me. Thanks a lot.
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Posted 4 years ago
Wow really helpfull website great devolping and working visit and enjoy.
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Posted 4 years ago
The site Works well giving us a good service with Fair prices, delivery took not too long and it is great because of the pandemy. Returno e refunds Works Very well top, but I think you Will not use that because It is too good
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Posted 4 years ago
well, first of all the product i bought was delivered to me in less than a week and it was packaged perfectly, the price was very reasonable and value of money. i am very satisfied with my order and i recommend buying from here and I'm looking forward for buying more stuff from here too
Helpful Report
Posted 4 years ago
Really great way to buy cute Korean clothes from brands we can’t buy from internationally and I’ve gotten so many cute and high quality items because the brands are so great. This website is a distributor but how come the customer service is so unresponsive? I bought an item in the wrong color because the interface can sometimes be a little confusing. You only have a 7 day time window to contact them for a refund. I contacted them several times using the email they provided within that window asking for an exchange or refund but never received a response so now I’m stuck with a $50+ item that I will never wear.
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Posted 4 years ago
This is a good website you can order anything you will get very good service from this website you can buy the things you need from here.
Helpful Report
Posted 4 years ago
I submitted my request in October 2020 and in spite of paying express delivery expenses I have still not got the request, 27th November 2020. I totally would not prescribe anybody in Europe to utilize this administration. I've been on the telephone with PayPal attempting to get a discount. That is my possibly trust if recuperating my 180 euro!... Best exhort is to keep neighborhood when requesting on the web.
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Posted 4 years ago
I want to say this is a very good shopping & delivery company.Quick response and fast delivery. Very accurate and undamaged any order I recommend this 100%.
Helpful Report
Posted 4 years ago
I just got my first order and I have one word WOW!!!! Love, Love, Love these cloths!! I had my doubts before I ordered because most sites plus size cloths are too small and I'm usually disappointment, but not this time!! The shipping was also really fast1 only took about 9 days to get to me. Love it!! I'll be back to buy more. For Sure!
Helpful Report
Posted 4 years ago
great and helpful service and fast delivery
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Posted 4 years ago
Wow awesome LightinThe Box is a good platform for buy product. It's a very satisfying company
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Posted 4 years ago
I ordered some cloths and shoes few days ago and I loved them, they arrived in perfect condition and without any problem and in less time than I expected. I was delighted with their products and especially with their reasonable prices. So, I would like to recommend for those who love and used to online shopping to check this out.
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Posted 4 years ago
Very good website.
Helpful Report
Posted 4 years ago
I just got my first order and I have one word WOW!!!! Love, Love, Love these cloths!! I had my doubts before I ordered because most sites plus size cloths are too small and I'm usually disappointment, but not this time!! The shipping was also really fast1 only took about 9 days to get to me. Love it!! I'll be back to buy more. For Sure!
Helpful Report
Posted 4 years ago
LightInTheBox is rated 3.8 based on 9,206 reviews