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LightInTheBox Reviews

3.8 Rating 9,288 Reviews
69 %
of reviewers recommend LightInTheBox
3.8
Based on 9,288 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Shaun Phillips
LightInTheBox 5 star review on 14th August 2024
Lorraine Tierney
428
Anonymous
Anonymous  // 01/01/2019
Good experience with lightinthebox.com this is a good shopping website I bought some t shirt from this website quality is good clothes quality is very good I will visit this website next time again
Helpful Report
Posted 5 years ago
Absolutely fantastic company to deal with, I made an error on my order and they couldn't do enough to help me resolve the issue and because they have such a good customer service level they even contributed to the cost of me replacing the items I had ordered incorrectly because I was rushing when I ordered them, I would have no hesitation whatsoever in recommending them and will definitely be dealing with them more often, I used their online messaging service and got good and honest advice and answers,
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Posted 5 years ago
Thanks for your shopping
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Posted 5 years ago
first im very thanksful for lightinthebox .i recieved my item before i expected days.delivered me very quaickly.and my item packed safely.im very happe about my order.i will order again.im highly satisfied with this service.i recommend this for others.
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Posted 5 years ago
Good quality product, really easy to order.delivery updates on timely.i would definitely recommend friends and order again...
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Posted 5 years ago
Really it's a very nice company. Its terms and condition are so friendly. Everyone can join this site and get your best experience with shopping and work. Thanks, everyone just This site is very trustable.
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Posted 5 years ago
Thanks for your shopping... I feel very easy to shop in this... LightlnTheBox is very helpful and great to buy product... So don't miss it guys...
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Posted 5 years ago
Wow, such a wonderful website with wonderful constumer support. Provides quality products and price are too excellent. The shipping was done too quick and communicating with the staff was good. Provides full costumer support. I wish i had found this website before. I recommend you to get product from this website and become regular costumer. I had pretty good experiences and i am totally satisfied by their products and services.
Helpful Report
Posted 5 years ago
Absolutely fantastic company to deal with, I made an error on my order and they couldn't do enough to help me resolve the issue and because they have such a good customer service level they even contributed to the cost of me replacing the items I had ordered incorrectly because I was rushing when I ordered them, I would have no hesitation whatsoever in recommending them and will definitely be dealing with them more often, I used their online messaging service and got good and honest advice and answers,
Helpful Report
Posted 5 years ago
Very Trusted site . Good experience . So many products for buying. Most important thik they give us real products not fake products. I used this site more than 7 time and I love this site . New user don't worry about anything you order you products . This is a trusted site 👍
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Posted 5 years ago
It's a very good and trusted website. Had a great experience purchasing with this website. Thumbs up 👍👍
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Posted 5 years ago
LightInTheBox give such an incredible experience. There are so many good product with very competitive price. Customer service is aslo very good, the response is very nice and fast. I will recomend LightInTheBox to all of my friends. Thank you LightInTheBox!
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Posted 5 years ago
Hi, I'm happy about to say that i got fantastic shopping experience with them and it was easy and conformable to find and choose pessary products and there was product that more than expected. I was happy about their service and customer care was excellent. Thank you for your service.
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Posted 5 years ago
it's a greate service i have ever experienced.i recieved my order on time.it took very short time to arrive at me.and i got my item before i expected date.and package is well packed and im higly satisfied.thank you lightinthebox.i will buy agaian.
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Posted 5 years ago
I recently ordered some dance shoes from LightInTheBox. Initially, I loved them, but then there was an issue with them. I contacted customer support and they answered fairly fast and provided me with a full refund and did not require me to return the shoe. The items on LightIngTheBox are what you would expect from a value website but I have had pretty good experiences with most of the items from the website. As long as you read the reviews and follow the measurement guides, you should be fine!
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Posted 5 years ago
Their service is very good, they are responsible for having an experience of buying some shoes and all of them came out perfect. I recommend it
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Posted 5 years ago
world most popular online shopping site and customer service are very well. very fast delivery .
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Posted 5 years ago
This good online website for shopping I bought some clothes from here quality is better i visit there next. Shanu.
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Posted 5 years ago
This is an unbelievable rip-off! I ordered a "wool-cashmere jacket" and what I got was a completely different product. There was no resemblance to the ordered product, neither the color nor the style. And when I wanted to return it, they kept telling me I should accept a 50% refund and keep the jacket. I insisted on sending it back and when I did, they told me they didn't receive it because I sent it to their shipping location - they never gave me a different address although I told them in several emails that I will send it back. After another myriad of emails I now had to accept the 50% refund and they have their jacket back anyway. THIS IS A HORRIBLE STORE. PLEASE DO NOT BUY FROM THERE!!!
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Posted 5 years ago
Very nice and amazing service . I really like it . I always use this service for my online shopping . It is very useful for me . I highly recommend to my friends use this service for shopping . Always good quality product in good prices .
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Posted 5 years ago
LightInTheBox is rated 3.8 based on 9,288 reviews