LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,313 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,313 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

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“Received in good condition. Delayed delivery. Items are as described on the website. Even though it is a 2D picture printed on the clothes is not clear. Can improve the quality of printing.”

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Posted 3 years ago

“Love my latest purchase - makes me look 10 years younger!”

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Posted 3 years ago

“Im happy with the 3D Rug I ordered.”

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Posted 3 years ago

“Great service and quick delivery”

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Posted 3 years ago

“Thank you, I like the dresses and the delivery was also good.”

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Posted 3 years ago

“Good products and prices but the delivery time is far to long.”

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Posted 3 years ago

“Always prompt service, good selection over variety of goods. If out of stock, refunds made immediately.”

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Posted 3 years ago

“Good quality”

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Posted 3 years ago

“Excellent communication and tracking service at all stages of the purchasing process. I am very pleased with the product and have no hesitation recommending this company. I will deal with them again.”

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Posted 3 years ago

“Very good service.”

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Posted 3 years ago

“I like the fact that you have a lot of choices and the prices are low I was disappointed with the fabric of one of the jumpers as on the advert it looked fleecy but it was just a polyester fabric and not fleecy at all. I found that the sizes are hit and miss - sometimes fit - too small or too big although i prefer my clothes to be too big so order the bigger sizes”

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Posted 3 years ago

“Really good website with range and service. Shipping was approximately 8 days. Product was as advertised. Good value and well made for money”

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Posted 3 years ago

“dresses fab and great value”

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Posted 3 years ago

“Very pleased with the T shirts I ordered three different ones they arrived wrapped separately when they could have been wrapped together and saved on postage as they all arrived the same day”

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Posted 3 years ago

“Have been totally satisfied with LightinTheBox and would order from them again.”

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Posted 3 years ago

“Thanks very much for your product and the service I received and I'm very happy with your product”

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Posted 3 years ago

“I was very unsure about purchasing from an unknown company when I first saw this website but I was impressed with the massive choice within the site. I saw a lovely cross-body bag and decided to take the risk in buying it. Result....... I absolutely love the one I bought, very impressed with the standard of service and delivery. Thank you I really love my new cross-body bag.”

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Posted 3 years ago

“A modern company with great choices of products at competitive prices. Driving gloves I ordered are very good quality at a better price than elsewhere”

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Posted 3 years ago

“light in the box is very handy and easy to use”

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Posted 3 years ago

“excellent service goods arrived well packed and secure ..e.mails all the way letting me know when gods arriving...greeat service”

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Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,313 reviews