LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,313 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,313 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the cat coat was delightful. My sister just loves it. the blouse with dandelions on is a Christmas gift and the response has not yet been given the Christmas jumper is horrible. Not as seen, sleeves too long, shoulders too low. Have been unable to return due to not getting a ticket from Customer Services. Will not be using this company again.”

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Posted 3 years ago

“I enjoy the unique style but the quality is good and ordering simple.”

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Posted 3 years ago

“Very good easy to use and came quick”

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Posted 3 years ago

“Great service and reasonably priced products”

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Posted 3 years ago

“This was my second purchase from Light in the Box. As with the first one. I am very happy with my purchase, it arrived on time and fits well, (true to size.) I had good communication from light in the box throughout. The jumper is soft and warm. I will buy more from here again in the future. Ian”

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Posted 3 years ago

“I bought 2 pairs of tracksuit bottoms. The quality was good, the price was excellent, and they were exactly as advertised. No complaints.”

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Posted 3 years ago

“Lightinthebox has been of good use to me, good app and excellent team work, response is served always, anytime, they always assist, best part is that their service no matter how flop in can get always come back to be better that makes you want to keep patronising them, good business”

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Posted 3 years ago

“Excellent quality item just as I expected Leadtime was a bit longer than I had expected, but otherwise all good.. I'll be back again”

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Posted 3 years ago

“good fit nice design and material true to size very happy with price”

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Posted 3 years ago

“Всё просто супер Пользуйтесь”

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Posted 3 years ago

“Products good but takes long to deliver their goods and don’t keep the delivery time they show on purchase day.”

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Posted 3 years ago

“Love this site. Lots of quirky stuff. I especially like it for pantomime costumes - reasonably inexpensive and usually made of fairly light fabric so good to wear under stage lights. Colours are vibrant and fabrics are easily washed. Glad I came across this site. The only downside for me is that goods take quite a long time to arrive by post - but they do arrive. Order in plenty of time for any event you wish to by for.”

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Posted 3 years ago

“Purchased two gents dress shirts - fabulous price and great quality. The shirts were white I was worried they would be see through, but the quality was excellent. Great communication throughout on delivery and arrived when they said they would.”

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Posted 3 years ago

“I'm sorry I don't do reviews .”

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Posted 3 years ago

“Well sized and my granddaughter will love it.”

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Posted 3 years ago

“Great items and very helpful when trying to resolve a problem”

LightInTheBox 5 star review on 29th November 2022

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Posted 3 years ago

“As it appears on the App is what you get,good and new ❤️❤️❤️”

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Posted 3 years ago

“Fantastic... no problem when i needed a refund. Fast response from customer service I will be recommending to friends and family”

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Posted 3 years ago

“Very nice shirt, will highly recommend. I received several compliments when I wore it. Size is slightly smaller so do for next size up”

LightInTheBox 5 star review on 23rd November 2022

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Posted 3 years ago

“Great service and delivery fitted perfectly”

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Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,313 reviews