LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,197 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,197 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your dresses are very good but need more room in the bust area.”

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Posted 2 years ago

“Quick delivery decent quality”

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Posted 2 years ago

“I have ordered several dresses and think they are of good quality, good value, I particularly like that your service is efficient and I dont have to wait too long. I shall ordered some more. Ellen”

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Posted 2 years ago

“The quality of the polo shirts I bought was exceptional”

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Posted 2 years ago

“The customer service is fantastic and the products are of great quality. I shall keep using them”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Excellent product”

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Posted 2 years ago

“Perfect in every way, dress was as described and fitted perfectly and delivered very quickly. A very good company to deal with.”

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Posted 2 years ago

“The Item was delivered very fast and it was up to my expectations”

LightInTheBox 5 star review on 16th August 2022

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Posted 2 years ago

“I ordered from Light in the Box with no knowledge of the company. I am pleased to say my goods arrived as scheduled and I am very please with them to such an extent I have placed a further two orders. I just hope they arrive in time for my long-awaited holiday”

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Posted 2 years ago

“They sell goods that you don't see anywhere else... easy ordering & fast delivery... won't be the last time I use them”

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Posted 2 years ago

“Very nice products”

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Posted 2 years ago

“Great unique products at great prices. Love the website Good delivery kept up to date”

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Posted 2 years ago

“Good service and good fitting items”

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Posted 2 years ago

“I am very happy with my purchase.Good seller,thank you.”

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Posted 3 years ago

“Delivering of perfect quality items in fastest time. LightInTheBox is the best online shopping site. Cheers”

LightInTheBox 5 star review on 10th August 2022

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Posted 3 years ago

“I have ordered several items from Living in the box,I am so pleased that the sizes are correct as stated being a size 16 I have difficulty with some company sizes that are a bit snug but with Livin in the box, they are spot on.”

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Posted 3 years ago

“Very efficient. Clothes good material. Washes well.”

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Posted 3 years ago

“Good price good quality good contact updates shop from home easy and reliable well recommended seller you will not be disappointed”

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Posted 3 years ago

“Was pleased with dress, which fitted perfectly and very comfortable. Delivery came on time.”

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Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,197 reviews