LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,197 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,197 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always very satisfied with my purchase good service and delivery”

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Posted 2 years ago

“Fast delivery and product exactly as detailed”

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Posted 2 years ago

“Delighted with the whole process of using LightinTheBox. The ordering was easy, the delivery came when they said it would and my dress is beautiful! What more can one ask for?”

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Posted 2 years ago

“Absolutely happy with everything”

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Posted 2 years ago

“Nice fit to size”

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Posted 2 years ago

“Super ok. Great website”

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Posted 2 years ago

“Been a pleasure so far in making purchases from this site,,”

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Posted 2 years ago

“I like buying off hear as they sell everything and things come wgen they say they will.”

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Posted 2 years ago

“I have bought numerous items on this site, everything i mean everything, it is as you see on the pictures.”

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Posted 2 years ago

“I purchased a dress and found it to be the correct size and fit. So pleased with this garment I have sent for another one and can't wait till it arrives. Very pleased with this site, glad I found it, will be a customer from now on. Thank you”

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Posted 2 years ago

“Good quality polo's with a good range of colours excellent value”

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Posted 2 years ago

“Ordered two golf shirts. Extremely pleased with the quality and also the fast delivery”

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Posted 2 years ago

“Excellent Just shipping costs why I don't buy more unfortunately”

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Posted 2 years ago

“Bought a swimming costume. Arrived a week later. Fit perfectly. Love it. Showed husband and asked if I looked like a mermaid. ? No more like an Orka he said .(a whale,) The costume is black with white side panels!!!!! He's in the spare room to sleep now!!!!!!!”

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Posted 2 years ago

“Excellent. The clothes were lovely, nicely made and good fit (check size guide!). Quick delivery and great after sales service!”

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Posted 2 years ago

“This is the best site I’ve used. Delivery is very quick aswell👍👍👍”

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Posted 2 years ago

“Wide range of garments for both men and women and inclusive of imaginative design features which are rarely seen anywhere else. Delivery reflective of fac t that despatch is from overseas.”

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Posted 2 years ago

“Pleased with my purchase. Quicker than expected delivery.👍”

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Posted 2 years ago

“5 Star service all round. |The quality for the price is unbeatable.”

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Posted 2 years ago

“Very quick service and everything is good quality and pleasant to the eye”

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Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,197 reviews