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LightInTheBox Reviews

3.8 Rating 9,198 Reviews
69 %
of reviewers recommend LightInTheBox
3.8
Based on 9,198 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 66%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Shaun Phillips
LightInTheBox 5 star review on 14th August 2024
Lorraine Tierney
428
Anonymous
Anonymous  // 01/01/2019
I’ve purchased two items for you they have both been lovely and good delivery
Helpful Report
Posted 3 years ago
I’ve heard some bad comments about LightInTheBox… But all I can say is .. they did fantastic.. the goods were perfect fantastic price … and the tracking was great .. it took 10days but it arrived dead on time .. a great site 🙏🙏🙏Thank you LightInTheBox 👍🏼👍🏼 I live in England so 10 days was great
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Posted 3 years ago
I love this company they have lots of different things to buy , prices are good and the things I’ve bought are good quality products . They keep me informed all the way from order till delivery .
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Posted 3 years ago
Happy with all my purchases. All delivered on time.
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Posted 3 years ago
The Doggie coat brought for kiwi my Basset hound looks absolutely stunning,and does not bother her at all. The service provided was first class. Delivery and quality of the item excellent. Highly recommended supplier.
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Posted 3 years ago
I have purchased 2 sets of bathroom accessories as I liked what I saw. I was not disappointed they make the bathroom so cosy and relaxing. Really good quality as is the service from this company.
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Posted 3 years ago
I'm very pleased with every order & arrived on time.
LightInTheBox 5 star review on 14th December 2021
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Posted 3 years ago
I've made many purchases from LightInTheBox and have always been satisfied.
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Posted 3 years ago
Lovely product, well packed and speedily delivered. Thank you
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Posted 3 years ago
Lovely T SHIRTS Beautiful quality excellent thankyou
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Posted 3 years ago
I have used Lightinthebox for several years. I have always been happy with my purchases which have always fulfilled my expectations and have been fit for purpose. Money well spent.
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Posted 3 years ago
Good for Christmas presents
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Posted 3 years ago
Amazing tapestries, great value for money and they look amazing. Highly recommended!!
LightInTheBox 5 star review on 8th December 2021 LightInTheBox 5 star review on 8th December 2021
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Posted 3 years ago
This is our first time shopping with this company and we have been impressed with both the fit and quality of the shirt and with the speed from ordering to delivery.
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Posted 3 years ago
I have now ordered several articles from LightinTheBox, and have been delighted with the service and high quality of the goods received. FIVE STARS ARE WELL JUSTIFIED
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Posted 3 years ago
I am happy
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Posted 3 years ago
I never regret of buying things in this website I bought some sandals they are very good I didn't even expect the quality st all good stuffs m
LightInTheBox 5 star review on 7th December 2021
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Posted 3 years ago
Item very good value, fast delivery.
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Posted 3 years ago
Very happy with the items that i got thanks
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Posted 3 years ago
I was very sceptical about ordering from this website but this has changed because they proved to be reliable, communicating at every stage of the order process and I did receive my purchase intact. I will definitely reorder from and recommend them to others.
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Posted 3 years ago
LightInTheBox is rated 3.8 based on 9,198 reviews