LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,313 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,313 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

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“i feel like crying and i really wished i read these reviews before buying from this company,, the dresses i brought were awful nothing like the beautiful garments i saw on the pictures.... and i just cant get my money back, it is so difficult.. i have been scammed.”

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Posted 4 years ago

“This company is working on the up and up with their good prices and quality goods. I highly recommend them, give them a try.”

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Posted 4 years ago

“Fast delivery, quality materials used, happy with my first order will be ordering again.”

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Posted 4 years ago

“Tops were excellent quality and sizes were spot on.”

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Posted 4 years ago

“Good product right size as ordered Verily quick delivery. All in all very pleased with order.”

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Posted 4 years ago

“exactly what i wanted. great service. highly recommend.”

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Posted 4 years ago

“I am impressed with the quality of the rainbow dress, and will certainly purchase in future. As a size guide for UK customers, in my opinion, a large size equates to size 16. I was impressed with tracking information too.”

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Posted 4 years ago

“I ordered two items for my wife to go on holiday with Ordered online and payed them, a while later light in the box contacted me to say one of the items was unavailable, they refunded the money for the item and sent the other, I contacted light in the box on several occasions regarding delivery time and every time they responded in a very short time . I would certainly recommend Light in the box and I will be using them again. 10/10 to them.”

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Posted 4 years ago

“The whole process was easy, from start to finish. Great products at affordable prices. Fantastic tracking info”

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Posted 4 years ago

“Five star company and I was pleasantly surprised by the quality..as I paid so little for them. Size as stated.five star from me. Thankyou”

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Posted 4 years ago

“Sizing very poor. I ordered 2 tops as advised by Light in The Box to mach UK sizes I.E XL one was a perfect fit the other would have hurried Giant Haystacks.”

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Posted 4 years ago

Dear customer, This is Bloo, supervisor of customer service, Lightinthebox. For your issue I have created ticket# 26126290, Would you please login you litb account and reply when you feel free? Sincerely Customer Service.

Posted 4 years ago

“I was pleased with the purchase of my tee shirt the print and the quality is really good. Would recommend this company to friends And will buy again sometime in the future.”

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Posted 4 years ago

“So pleased with my maxi dress.So comfortable.Good quality.Also not expensive.Thank you so much.x”

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Posted 4 years ago

“Fantastic trainerslove them”

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Posted 4 years ago

“The colours of my dress is true to the picture. The length is just right. The price, oh my, is sooooo great for the quality you get. You’ve really excelled in making it affordable for anyone who wants a new outfit but struggling with the cost of living today. The only negative if at all, is the stitching on the arms, if you could give it some attention. It’s easily fixed, so not a problem for me. A big thank you one again. Please keep up the good work!”

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Posted 4 years ago

“Great value for money”

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Posted 4 years ago

“Good customer service and updates on delivery, any problems dealt with quickly”

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Posted 4 years ago

“This is an excellent site once you get through all the popups! Good value for money and I will be ordering again from them.”

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Posted 4 years ago

“I bought a cat tshirt was very please with it just like the picture i would buy again”

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Posted 4 years ago

“Really pleased with my purchase arrived on time and the quality for the money was exceptional Thank you”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,313 reviews