LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,292 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,292 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“I ordered a beautiful 1920's Gatsby Charleston Sequin Cocktail Dress, it was half price, Absolute Bargain! delivery was quick, very pleased with my overall experience. Will definitely use again.”

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Posted 3 years ago

“The little frog's are delightful.”

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Posted 3 years ago

“I have purchased several items from ltb and so far I have not experienced any bad items,shoddy items ,or poor delivery of items”

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Posted 3 years ago

“Good service, would use again.”

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Posted 3 years ago

“Great delivery service,great quality of t-shirt. Thanks!!”

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Posted 3 years ago

“I believe that LightInThe Box is amazing. The customer service is excellent and response time is amazing. I know and belive that I have any difficulties awith an order or delivery I will have their full suppport in resolving the situation.🤘🙌😊👍”

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Posted 3 years ago

“I'm so in love with the dress”

LightInTheBox 5 star review on 5th July 2022

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Posted 3 years ago

“Great product plus quick delivery considering from where came.”

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Posted 3 years ago

“Products received promptly, high quality and reasonably priced. Good value for money.”

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Posted 3 years ago

“products were of good value but sizes were a bit erratic. I have requested return notes for the return of two items not needed but so far nothing”

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Posted 3 years ago

“I am most disappointed as this was my 1st order with Lightinthebox. After 2wks I received 2 identical, very crushed tennis skirts on June 25th. I have given feedback &, as requested, sent daylight & fluorescent light photos of the skirts. The creases have not dropped out of the skirts & as yet my problem has not been resolved.”

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Posted 3 years ago

Dear customer, This is Bloo, supervisor of customer service, Lightinthebox. For your issue I have created ticket# 26362153, Would you please login you litb account and reply when you feel free? Sincerely Customer Service.

Posted 3 years ago

“great range of quality products to choose from. fast and efficient service. excellent value for money.”

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Posted 3 years ago

“My delivery was quicker than I thought it would be. I bought a top then bought 2 more, the quality of the tops i bought was really good. I shall be ordering again from them.”

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Posted 3 years ago

“Well worth the money”

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Posted 3 years ago

“Very disappointed with the dress I ordered, I ordered a size 14 and when it came it was more like a size 10 Can not wear for my daughters wedding.”

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Posted 3 years ago

Dear customer, This is Bloo, supervisor of customer service, Lightinthebox. For your issue I have created ticket# 26312679, Would you please login you litb account and reply when you feel free? Sincerely Customer Service.

Posted 3 years ago

“Decent quality clothing! 100% Will buy again!”

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Posted 3 years ago

“Good value. The sizes are true and the delivery is quick.”

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Posted 3 years ago

“I ordered a sun dress for being out in the garden and it was so light and comfortable, arrived quickly too 😊”

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Posted 3 years ago

“Always prompt and delivery on time……great shorts received as ordered.”

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Posted 3 years ago

“I recently brought 3 A line dresses in pink and red. These dresses are simple yet elegant. Material is good quality and the colors are lovely. Excellent buy.”

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Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,292 reviews