LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,313 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,313 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Both my items a full hat and a pill box hat both beautiful but the hat is a bit big. There was no size on hat that I noticed when ordering. Even though it's big, I love both hats”

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Posted 3 years ago

“LightintheBox is a decent website, they have good stuff and I have made 2 purchases and both are very fine.i look forward to shopping more here. Delivery is fast as well. Didn't wait too long.”

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Posted 3 years ago

“Very impressive. Fast delivery and quality piece of equipment.”

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Posted 3 years ago

“excellent service and goods”

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Posted 3 years ago

“Quick delivery items received are of good quality fitted nicrly”

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Posted 3 years ago

“Good quality clothing at very reasonable prices well worth ordering ready for summer. Would highly recommend to friends and family”

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Posted 3 years ago

“Ordered 2 dresses. Delivery was slow but dresses arrived within the time frame. One dress is exactly as described and looks fabulous. The other dress is poor quality, not as described and certainly not value for money.”

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Posted 3 years ago

“I recently ordered cushion covers. Delivery was good. Was notified of tracking. Deleted with purchase. Good quality and unusual design.”

LightInTheBox 5 star review on 7th March 2023

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Posted 3 years ago

“brilliant dealt with my problem first class 5 stars”

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Posted 3 years ago

“Excellent product that fit very nicely. Pleased with prompt delivery service well done.”

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Posted 3 years ago

“Love lightin the box 5 star in every way”

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Posted 3 years ago

“Thanks for nice clothes it make me so happy how i imagine i got those all very nice thanks for light in the box”

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Posted 3 years ago

“I was very pleased with my silver pleated midi skirt for which I will be purchasing another in a different colour. The skirt fitted me perfectly too. Thank You.”

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Posted 3 years ago

“I bought this as a present, they are really pleased, thank you so much,”

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Posted 3 years ago

“LlghtInTheBox has some interesting items. Everything we have bought has been well made & received in a timely manner. We are kept well informed about our purchase & delivery.”

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Posted 3 years ago

“I am delighted with my summer skirt. The colours are as advertised and it is very elegant. I shall be wearing it to my granddaughter's wedding.”

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Posted 3 years ago

“Everything was packed well and it arrived in the estimated time that I got from the beginning. The products are true to size in reviews and guide”

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Posted 3 years ago

“I recently ordered 2 products, which were not as described. I did not get any help or offer to exchange them, in fact I got a voucher for future purchases. Overall not that happy with the products or the support I received.”

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Posted 3 years ago

“The size displayed in the advertisement is not British standard the large shirt i bought recently was too small and it is written on the label as Large but it. Was too small for me”

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Posted 3 years ago

Dear customer, This is Megha, supervisor of customer service, Lightinthebox. I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly. I have created ticket # 28281429 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response. My pleasure to help you! Sincerely, Megha Customer Service Lightinthebox

Posted 3 years ago

“Fast service. Unique items. Everybody loves my coat. Well recommended”

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Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,313 reviews